I'm new here and hope to get some assistance, please.
I have utilized CC without a single glitch for three years. Today I upgraded AVG Free from 9.0 to version 10.0 (2011) in addition to getting an automatic security update to Mozilla Thunderbird.
Subsequently, I now have the following problem when Analyzing in CC. It will totally freeze up CC at 31% when it is attempting to analyze System Temp files, but it's ok with analyzing and deleting Temp Internet Files if I uncheck System Temp Files. The point at which it is freezing up is in Document & settings...\local\settings\temp\newmsg-1. I then have to wrestle with the PC (XP) to get out of the frozen CC program or even having to reboot.
I have absolutely no clue what's going on and any advice would be greatly appreciated.
Thanking you in advance.