Every time I try to run the clean this happens, I already cleaned the app cache and app data, also reinstalled it.
I gave all the permissions asked on the Installation.
But nothing seems to work, I don’t know what to do! And I want to use it on Android!!
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Hi @eduardosch,
Sorry, you are experiencing this issue with CCleaner Android.
Please contact our live support team via the Contact Us form on the CCleaner Help Centre
https://support.ccleaner.com/s/contact-form?form=general
If you are connected with the virtual agent, please request to be connected to a live agent and they will assist you.
If you have any issues, please message me back.
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@eduardosch, I have spoken to the development team and this issue may be fixed in the 26.16 update to CCleaner Android that is due to be release soon.
After updating to 26.16 if you still experience the issue please message me back so we can investigate this further.
