CCleaner doesn't clean all of the "Advanced" options

It's weird, it began about 2 weeks randomly. I tried to reinstall the program, clean all the registry files related to Ccleaner, and even I tried with my another OS in the same PC. Actually I use Windows 7 and Windows 10 in dual boot but in none of these OS works the advanced options, it only cleans "Old Prefetch data" in both, the rest when I analyze them individually says "0 bytes to be removed" and the analysis is completed in 0.010 secs.

I tried to install different versions of CCleaner (betwen 5.25 - 4.xx) and nothing.

Help me please.

(Sorry for my bad english)

if you right click on an entry in the Advanced area and CC comes back and says "0 bytes to be removed", why do you doubt that?

could it not be the case that you really do have nothing to be cleaned?

One of those cleaners 'Windows Event Logs' it won't show any details about (on XP at least), looks as if it hasn't cleaned it, however when you open the Windows tool Event Viewer the logs are wiped clean.

if you right click on an entry in the Advanced area and CC comes back and says "0 bytes to be removed", why do you doubt that?

could it not be the case that you really do have nothing to be cleaned?

CCleaner used to do the clean, for example, Windows Size/Location Cache (and almost every Advanced option) everytime I run the cleaner and obviously the window location for the Windows Explorer is back to default, but I don't know why suddenly it stop cleaning that, it doesn't work anymore. It was useful to me to clean the Windo Size and location.

One of those cleaners 'Windows Event Logs' it won't show any details about (on XP at least), looks as if it hasn't cleaned it, however when you open the Windows tool Event Viewer the logs are wiped clean.

even though I did a clean of event logs all the data is there, everything is the same

I'll admit it a long shot, but try the Portable or Slim build, available from here; https://www.piriform.com/ccleaner/builds

I'll admit it a long shot, but try the Portable or Slim build, available from here; https://www.piriform.com/ccleaner/builds

None of these did work for me.

Also, I've looking for information in the forum and I found that I'm not the only one with the problem, maybe it's a Windows problem---

do things work for the better if ran with the PC in Safe Mode?

do things work for the better if ran with the PC in Safe Mode?

Nope, the results are the same in Safe Mode.

But I just noticed that in the System section, Start Menu Shortcuts and the Desktop Shorcuts cleaners don't work like the others.

It's weird, it began about 2 weeks randomly. I tried to reinstall the program, clean all the registry files related to Ccleaner, and even I tried with my another SO in the same PC.

How did you clean the registry files?

What is this? ....... 'other SO'

We have no idea what you have 'cleaned ' on your PC and how it has affected it.

I think that you may just be cleaning too much. For example I do not know of a reason why you would want to clean Size/Location cache everytime.

How did you clean the registry files?

What is this? ....... 'other SO'

We have no idea what you have 'cleaned ' on your PC and how it has affected it.

I think that you may just be cleaning too much. For example I do not know of a reason why you would want to clean Size/Location cache everytime.

I cleaned the registry files using regedit

"SO" means Sistema Operativo or Operative System. I mixed up the spanish there, sorry :rolleyes: :D

I used to clean the usual, but i don't think the problem is that because it happens in my Windows 10 too and there I never cleaned almost nothing. In fact, in Windows 10 I only used CCleaner about 3 times.