Hi daniel.game,
Print, and follow these instructions.
1. Uninstall CCleaner
2. Download CClear to your desktop CCleaner, scroll down to the slim version. (Just download, don't install it yet)
3. Download DAF to your desktop. Click the link, and scroll down to "Mirrors/download locations, and articles". Beneath that you will see "Direct download@DJLizard.net" click that to download. Install it then open the program...when dial-a-fix opens look to the bottom of the screen, and you will see a green check mark. Click the green check mark then click GO.
4. Now reboot in safe mode with command prompt.
Safe Mode with command prompt
"1. Boot the computer as normal, and tap the F8 key repeatedly before the Windows logo appears and choose Safe mode with command prompt from the boot menu.
2. Press Control+Alt+Delete to open a task manager window.
3. Click on File > New Task..., and browse to where you stored Dial-a-fix.exe (your desktop).
4. If you are able to launch Dial-a-fix.exe, click Tools and double click on Repair permissions. If all goes as planned, it will begin applying changes. If it does not, post back before continuing with these instructions."
5. Now reboot in Safe Mode. Reboot your computer, and when it restarts press F8 over and over (before Windows logo appears) until you get a screen that gives you a list of boot options. Use your arrow key to select "Safe Mode".
Install CCleaner then open it, and run it.
6. Now reboot normally.
If anything about these instructions are unclear please let me know before attempting these steps.
Good luck! Keep us posted.
K ![:)]()