Software update for Pixel 9 Pro this evening caused the CCleaner pro to become disfunctional. Cleaner is very slow, repeats cache cleaning on apps but does not clear cache at all. Uninstalled CCleaner and version 26 reinstalled with all permissions granted but problem is not resolved.
This is a known bug, though thank you for your input. The developers are aware that with the latest android 16 (qpr3) ccleaner acts like it is going through everything, but caches remain untouched. However, there is no announcement of when this will be fixed.
Hi @Gloeser,
Thank you for your patience while our team worked on this.
We have just released CCleaner for Android version 26.8, which includes a workaround for the cache cleaning issue affecting certain Android devices and OS versions.
With this update, when the app detects that automated cache clearing is not available on your device, it will switch to a guided manual cleaning flow. A floating overlay will appear with step-by-step instructions, showing you the app name, cache size, and your progress as you manually work through each app — keeping the cleaning process as smooth as possible within the current OS limitations.
To get the update, please open the Google Play Store, search for CCleaner, and tap Update if it is available.
For more details on this issue and the workaround, please see our Help Centre article: Limited or Failed Automated Cache Clearing on Android 16 and Later Devices
If you continue to experience issues after updating, please let me know and I will be happy to help.