Dear CCleaner Support,
I am experiencing a reproducible problem on a Windows 11 computer after running CCleaner.
Before using CCleaner, the Windows desktop background was set to a solid blue color.
After running CCleaner, the desktop background is black after every Windows restart.
The important point is that I can manually change the Windows 11 desktop background back to a solid blue color under:
Settings → Personalization → Background → Solid color
The blue background is then displayed correctly.
However, after restarting Windows, the desktop background is black again.
I have already checked and reset the Windows personalization settings. I have also checked the relevant Windows wallpaper and background settings. The problem continues to occur after every restart.
The issue started directly after running CCleaner.
I therefore suspect that CCleaner has either:
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changed or deleted a Windows desktop/theme setting,
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changed a registry value,
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deleted a Windows theme or background cache,
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or is applying a setting again during Windows startup.
I do not use a wallpaper image. I only want Windows 11 to display a solid blue desktop background permanently.
Please advise me specifically:
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Which CCleaner cleaning option can affect the Windows 11 solid desktop background?
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Which CCleaner setting must be disabled to prevent this?
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Which registry value, Windows setting or file may have been modified or deleted by CCleaner?
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How can I restore the original Windows 11 setting permanently?
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Does CCleaner perform any background or startup cleaning that could reset the desktop background after every restart?
The problem is reproducible:
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Set desktop background to solid blue.
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Restart Windows.
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Desktop background is black again.
I would appreciate a concrete technical solution rather than general Windows personalization instructions, as those settings have already been checked.
Kind regards,
Harald Sexl