CCleaner and Adobe Reader

CCleaner for Windows CCleaner Windows Help Requests
1

Every time I use CCleaner to clean my computer (Windows 10), Adobe Reader stops working. I have to reinstall it. Any tips?

2

Healthcheck or custom clean?

Only clean or registry clean?

Version of windows?

Are you using any additional ccleaner rules (such as community winapp2 or ccleaner enhancer)?

Version of adobe?

What does "stops working" mean?

Please provide details so we, other users like you, can diagnose and treat :)

3

I did a healthcheck and clean registry. Windows 10 (portuguese) Ver 22H2 , comp 19045-380.3 

Adobe Acrobat 23,006,20380 ( portuguese) 


I'm not using any additional rules.


"Stop working" means the program doesn't open. In the past, I also had Foxit PDF Reader, which also didn't work when I used CCleaner.


The "Repair" option in Windows settings also doesn't work. The solution is always to uninstall and do a fresh installation. If I am inadvertently deleting a registry key, I think I'll need to know which one.


Thank you very much for your help.

4
7 hours ago, RLomardo said: 
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	<p>
		I did a healthcheck and clean registry.  Windows 10 (portuguese) Ver 22H2 , comp 19045-380.3


		Adobe Acrobat 23,006,20380 ( portuguese) 


		I'm not using any additional rules.


		"Stop working" means the program doesn't open. In the past, I also had Foxit PDF Reader, which also didn't work when I used CCleaner.


		The "Repair" option in Windows settings also doesn't work. The solution is always to uninstall and do a fresh installation. If I am inadvertently deleting a registry key, I think I'll need to know which one.


		Thank you very much for your help.
	</p>
</div>

It is not recommended to clean the registry anymore unless there is a specific problem.

https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326804

Even Microsoft recommends that you don't clean it.

5

Thank you very much for the help. I've learned my lesson; never mess with the Registry again. Curiosity; I had backed up the registry before cleaning it with CCleaner. So I restored it. And Adobe Reader still wouldn't open. I reinstalled it, and now everything works. Happy New Year to everyone." 

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