CCleaner affected my computer

I purchased CCleaner and ran it. My PC has never run worse. It is slower than it was before. The curser locks up and I have to press Escape to get it going. Sometimes when I start I get the rotating circle with the word "Hibinating" and I have to reboot to get it going. I could not backup as it said a file was missing. I had to call on Microsoft so the file could be replaced and I could backup. They said i should only use Microsoft products on my PC and I deleted CCleaner from my PC. I have had to update my PC mainly because of these problems. This has cost me a lot of time and I should get some recompense.

This cannot be dealt with on forum and you would be best contacting Piriform directly about this.

https://support.piriform.com/hc/en-us/requests/new

By the way, it is not a good idea to post payment details on a public forum so I have removed them.