Upon starting the app the first time I'm taken to my Android settings where I'm instructed to slide a circle to the right to allow permissions. When I try to do this I'm given a system error stating "CCleaner isn't optimized for the latest version of Android..." and thus I can't allow these permissions - use the app.
ANDROID version: 12
BUILD: SP1A.210812.016.A037USQU2BVH2
I've been using CCleaner for years as I'm a computer professional and I love it! Any help is greatly appreciated!
Here is the error message and where it occurs. The error message at the bottom showed up everytime I try to slide the button over.
That message can sometimes happen with any Android app, one reason is if you've ever downloaded the app to a different Android device using the same Google account.
There are other causes.
You can sometimes fix it by cleaning out the PlayStore app data, or removing/re-adding your Google account.
Fixes 2 & 3 here: <a href="https://www.minitool.com/news/this-app-not-be-optimized-for-device.html" ipsnoembed="true" rel="external nofollow">https://www.minitool.com/news/this-app-not-be-optimized-for-device.html</a>
Thank you for the assistance. The first instance (...on another device) isn't the case but will try cleaning the Play Store app then re-adding my Google account.
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Upon starting the app the first time I'm taken to my Android settings where I'm instructed to slide a circle to the right to allow permissions. When I try to do this I'm given a system error stating "CCleaner isn't optimized for the latest version of Android..." and thus I can't allow these permissions - use the app.
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ANDROID version: 12
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BUILD: SP1A.210812.016.A037USQU2BVH2
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I've been using CCleaner for years as I'm a computer professional and I love it! Any help is greatly appreciated!
</p>
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Here is the error message and where it occurs. The error message at the bottom showed up everytime I try to slide the button over.
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<a class="ipsAttachLink ipsAttachLink_image" data-fileext="jpg" data-fileid="16771" href="<fileStore.core_Attachment>/monthly_2022_09/1982306976_SystemInfo-2.jpg.eec964cbbfee6715011816acaa2c5d64.jpg" rel=""><img alt="1985231199_SystemInfo-2.thumb.jpg.d334d044cc2c16d84928ea547bf64bdb.jpg" class="ipsImage ipsImage_thumbnailed" data-fileid="16771" data-ratio="222.55" width="337" src="<fileStore.core_Attachment>/monthly_2022_09/1985231199_SystemInfo-2.thumb.jpg.d334d044cc2c16d84928ea547bf64bdb.jpg" /></a>
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Thanks again for any help!
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piBoss
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paid for something
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@Hovelinthe Hills: For assistance with the paid version of CCleaner for Android, please contact customer support at support@ccleaner.com with as much information as you can provide about the version of CCleaner that you are using, your phone model and OS version, if you purchased a stand-alone licence via Google Play or are using CCleaner for Android as part of a CCleaner Professional Plus or CCleaner Professional Premium multi-device licence, and the nature of the problem that you are experiencing.