I know how I'm supposed to be able to tell CCleaner to keep cookies from certain sites, but even though I add them to the list, the addition never gets saved and I'm limited to the cookies it saved based on the Intelliscan.
It's getting really annoying that I keep losing the log in cookies for sites I visit frequently. If I can't get CCleaner to leave them alone, I'm done with CCleaner.
Any suggestions?
Can you say which operating system you are using, which browser, and which version of ccleaner.
Also what are the cookies you want to keep, can you give an example?
I'm using Windows 7, the latest version of CCleaner (just made sure I was upgraded to latest today) and I use mostly Chrome and sometimes Firefox and only IE8 in the rare occasion of a site that won't work with the other two.
I'm wanting to keep the cookies for some gaming sites such as www.swtor.com and bigfishgames.com.
I open Options, click Cookies, search for the ones I want, and I've tried right clicking and selecting Keep, and I've tried to use the arrow to move them to the Keep list. Both methods move to the keep list. But if I close CCleaner and reopen the list, what I added is gone and I'm back down to just the list produced by the Intelligent Scan. Seems like I need to tell CCleaner to save my changes, but I'm not finding that button anywhere.
Any suggestions?Seems like I need to tell CCleaner to save my changes, but I'm not finding that button anywhere.
There is no button, it's automatic. Maybe Intelliscan is interfering with the selection.
Try my only suggestion -- close all your browsers and CC, open CC ➣ cookies, select No for Intelligent scan, and move your keepers using the arrow or drag 'em. Close CC.
Windows 7. Are you Running CCleaner Elevated (UAC) you need to be or it will not save your settings
Windows 7. Are you Running CCleaner Elevated (UAC) you need to be or it will not save your settings
OK, that helped some. I found this site http://www.sevenforums.com/tutorials/11949-elevated-program-shortcut-without-uac-prompt-create.html which shows me how to create a prompt like you are describing, but as it points out, you can only create it when logged in as admin. And I've been successful at doing that and have confirmed that I can add to the list of cookies to not delete. But I can only see the cookies of the admin account (which aren't many, I don't use it much)
But I don't have access to the shortcut or the task when I log back into my normal non-admin account. And as I understand it CCleaner must be installed for each account and won't clean up other accounts, so having it running on my admin account doesn't help my normal account.
I can run as admin, but then I'm still only seeing the admin list of cookies and not my list of cookies.
Can you give me any more info on how to run it Elevated from my standard account?
No, Just right click and run as administrator.
Admin is not a seperate account it is telling the computer "I have permission to remove items from locked locations, such as the windows directory, the program files directory and the registry"
http://windows.microsoft.com/en-US/windows7/products/features/user-account-control
CCleaner seems to perform badly if a user has lowered their UAC Level, turned off UAC or said "No" when the Ccleaner UAC prompt comes up.
More so over, if you don't run it as admin (UAC) and then the changes you make don't get saved in settings (if you uncheck an entry (for instance index.dats)exit ccleaner and open ccleaner is the item still unchecked?)1
The other thing that could be happening is that you have your browsers in either Privacy or protected mode. If I recall correctly, these modes store cookies in a windows temp location. Do you have any of your browsers set to delete traces (cookies, History, Cache) at exit?
Try this
Uncheck Everything
Check off Cookies
Run Analysis
see if any of your cookies to keep are listed in the details
if not uncheck that item
keep checking analysising and unchecking until you find an entry that is removing the cookies you want.
1 This is my guess as to what is happening. This can occur if (for instance) you have ccleaner set to save settings in INI file.
I've got my machine set up where the OWNER account is admin and the account I normally use is a standard account. When I run as admin, I don't see my cookies, but when I run without clicking run as admin I do see them.
So for now my solution is to run as normal, find the name of the cookie I want to add to the list, make a mental note or type it in notepad, then close and reopen as admin, right click, select add, then type or cut and paste the name in.
Bit of a bother, but as time goes on there won't be too many sites that I realize I want to save cookies for.
Thanks for the explanation. I didn't realize that it wouldn't save changes unless I ran it as admin.
I suspect you may not appreciate the difference between accounts.
I login to a computer account with Administrator privileges with my name Alan and my password.
This has a profile C:\Users\Alan
I can also use a standard account without admin power
This has a profile C:\Users\User
Both profiles have a Firefox profile
C:\Users\Alan\AppData\Roaming\Mozilla\Firefox\Profiles\?????????.default and
C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\?????????.default
CCleaner is only able to clean the Firefox cache within EITHER C:\Users\Alan\etc or C:\Users\User\etc,
depending upon which account I am using/logged into.
I suspect that Firefox cookies are kept in the appropriate profiles,
and Your admin account does not clean standard cookies because they are in a different profile, and vice versa.
Once again I stress we are talking about UAC and
(Run As) Admin is not a seperate account it is telling the computer "I have permission to remove items from locked locations, such as the windows directory, the program files directory and the registry"
You are not opening CCLeaner as a different user when you right click on it a choose "Run as Administrator" in Vista or Windows-7.
Hi, I was having the same problem, and I just fixed it - for me at least.
I am running Windows 7 with two accounts: 1 admin, 1 non-admin.
I normally use the non-admin account. And I found that when you Right-click and run CCleaner as Admin, all of the changes only affect the Admin's cookie - which doesn't fix the non-admin account.
So here's what I found. Somewhere along the line I checked the CCleaner checkbox to "Save all settings to INI file." I just went in and unchecked that, and now it works. I found that I had to run CCleaner as Admin (by Right-clicking it) to uncheck that box, and maybe that is part of the problem.
The checkbox is here:
Options > Advanced > Save all settings to INI file.
Thanks to all who posted, and I hope this works for you too!