Cant save recovered files

Please help!

I have lost all my files and photos. I downloaded the app and it has shown that the files are in a condition to be recovered but it wont let me create or select a folder to save them to. What should I do?

I have the same issue. Apparently, this has been a problem since at least 2010 ( https://forum.piriform.com/topic/27316-unable-to-choose-recover-drivefolder/ ). It's very frustrating to see the files there, but have no ability to recover them.