Can't login via Password. Can't change password. Can't ask for password reset

Community Feedback
1

Hello,

I’ve noticed there has been a platform change, but:

  1. My password no longer works. I am sure it is right because it’s stored in a password manager.
  2. I can login via “Email me a login link”.
  3. I can’t change the password, because the old password doesn’t work.
  4. I can’t request for a password reset link, because I think there is an IP restriction for my location.

In essence, I can use the forum via the Email link now, but I can’t use any new security options related to the new platform because my password doesn’t work.

Is there a way I can get the password reset link to work?

ps: The admins may want to rethink how they import the old passwords into the new platform.

2

OK. Now the “Send password reset email” works. Whatever magic you do or didn’t do. This is fixed for me!

3

Yes, the hosting platform was changed about 6 months ago, which required everybody to re-register on the new platform.

It does mean that everyone reregistering is a ‘new user’ again and so has to interact with the forum for a while again before being allowed to post images and links, etc.