Unable to download new update. Downloading runs for a while and then shuts off & goes to new screen not related. Do I have to use FileHippo? Is there any other way to download? Why aren't I getting an error message?
Here are the 2 sites you can use
http://www.piriform.com/ccleaner/builds
http://www.filehippo.com/download_ccleaner/
If you have more than one browser, you can always try using the other browser.
If you still have problems let us know stating what operating system and browser you use.
Make sure you download it to your machine first and not just 'run' it from the internet.
I just successfully downloaded & installed 3.28 slim build from piriform.com with no problem. Give it another try as Hazel posted.
You may also need to clear out your browser Cache ("Temporary Internet Files"), such would be the case if it's only downloaded partially and became corrupt and stuck in the browser Cache.
Also look at your installed antivirus logs to see if that gives any info since some antivirus' can be put into hush mode to not bother you when automatically blocking something, and since some antivirus' will occasionally produce a false positive against the normal installer if that's what you're trying to download that could be the cause.
Unable to download new update.
same issue - runnig win7 and IE9 - all sites (including ones above just sit and spin. I then switched to Chrome and exerything works fine.
Conspiracy theory anyone?
Len
Thanks everyone! I was able to install from Chrome. What a wonderful, responsive group of people.! I don't feel so alone in this huge cyber forest. In deepest gratitude...