here's what I do
1. Click "Analyze"
Summary says:
Details of files to be deleted (Note: No files have been deleted yet)
------------------------------------------------------------------------------------------
Removed Cookie: www. etc
Removed Cookie: www. etc
Removed Cookie: www. etc
2. Click "Run Cleaner"
Summary says:
Details of files deleted
------------------------------------------------------------------------------------------
Removed Cookie: www. etc
Removed Cookie: www. etc
Removed Cookie: www. etc
3. Clicking "Analyze" again gives me the same summary as the first time I pressed it.
So the program hasn't removed the cookies.
And if I use the browser way to remove cookies CCleaner says its still there...
In options "Cookies" there is nothing in "Cookies to Keep" they are all in "Cookies to Delete"
Also Now Firefox doesnt keep my cookies when I restart firefox (havent checked the box to delete cookies when FF exits)
Hello chi206,
Welcome to the forums. ![:D]()
You certainly do have some sort of problem with your "Cookies" folder.
First do the simplest thing and close all programs and reboot.
If the problem is still there answer the following so we can help.
The following info will help others to come up with a solution.
These answers help to evaluate the problem.Provide as much information and detail as you can.
Just fill in the answers next to or below the questions?
Did you reboot after installing CCleaner before trying to run it?
Did you do any Registry issues fixing?
Do you continue to scan for issues until no more are found?
Did you do any software or hardware changes installs or uninstalls?
Are you running with Administrator privileges.
CCleaner version ? What Language did you request at install,if any?
OS,edition ,32bit or 64bit and version ?
Browsers and ver.?
Security software and ver?
Other data you think might be relevant?
What did you do and then what happened?
Provide a list of your CCleaner.ini file.( Tick option for Save settings to INI file at Options > Advanced then close CCleaner.This file will be created in C:\Program Files\CCleaner folder.)
Are you using a winapp2.ini file?
Answer "Yes" if you do and please explain its contents or provide a brief listing.Otherwise answer "No".
Best wishes,
davey
The CCleaner Guide is your first source of information.
http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com
Bookmark & save to Favorites
See this link for my first advice to brand new users of CCleaner. http://forum.piriform.com/index.php?s=&...st&p=105208
Thanks for taking your time to make a report.![:)]()