cant cancel my subscription from the program

CCleaner for Windows CCleaner Windows Help Requests
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option isnt available

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See: https://support.piriform.com/hc/en-us/articles/360020674812-How-do-I-manage-my-CCleaner-subscription-#how-do-i-manage-my-ccleaner-subscription--0-0

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		CCleaner is registered, but you can't see the Manage Subscription button:
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		This is because you don't have a subscription-based license, or we canceled the subscription. In either case, we don't automatically renew your subscription. We remind you to renew your license manually once you reach the end of your agreed license term but don't automatically take any payments from you. 
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If you are still having issues then email support@ccleaner.com for help.

However if you think that you have been charged on an already cancelled subscription there is something that we do occasionally see: 

If you paid by PayPal then check if you had set up a recurring payment with PayPay.

If you have set up a PayPal recurring payment then PayPal will still take that payment even though you have cancelled you subscription with CCleaner.

You may have forgotten (or hadn't realised) that you had also set up a recurring payment with PayPal, and until you cancel that PayPal will still take the payment.

https://www.paypal.com/hk/webapps/mpp/automatic-payments

If that is what has happened here then PayPal have your money and not CCleaner, so you will need to contact PayPal to cancel the recurring payment and ask them for a refund