these two errors started to appear in version 5.72.xxxx and in 5.73.xxxx is still there. Prior to these versions no such error was present.
When I go to 'Options -> Advanced' and try to check the 'Skip User Account Control warning ' I'm getting in a new window a 'The system cannot font the path specified' error.
When I try to check the 'Save all settings to INI file' in the same menu, a window pops up telling: 'Failed to save settings due to a permission error'
I reinstalled the two versions older (CCleaner 5.71) and the bugs disappear.
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Hello,
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these two errors started to appear in version 5.72.xxxx and in 5.73.xxxx is still there. Prior to these versions no such error was present.
</p>
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When I go to 'Options -> Advanced' and try to check the 'Skip User Account Control warning ' I'm getting in a new window a 'The system cannot font the path specified' error.
</p>
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When I try to check the 'Save all settings to INI file' in the same menu, a window pops up telling: 'Failed to save settings due to a permission error'
</p>
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I reinstalled the two versions older (CCleaner 5.71) and the bugs disappear.
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I'm using currently the latest CCleaner.
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I attacked two screenshots with the errors.
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<a class="ipsAttachLink ipsAttachLink_image" data-fileext="png" data-fileid="14095" data-fullurl="//content.invisioncic.com/d154966/monthly_2020_10/err1.png.faab0d162050ff8894f6e931f6a8392a.png" href="<fileStore.core_Attachment>/monthly_2020_10/err1.png.faab0d162050ff8894f6e931f6a8392a.png" rel=""><img alt="err1.png" class="ipsImage ipsImage_thumbnailed" data-fileid="14095" data-ratio="56.37" width="628" src="<fileStore.core_Attachment>/monthly_2020_10/err1.png.faab0d162050ff8894f6e931f6a8392a.png"></a>
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<a class="ipsAttachLink ipsAttachLink_image" data-fileext="png" data-fileid="14096" data-fullurl="//content.invisioncic.com/d154966/monthly_2020_10/err2.png.c813df11a8d5b311eaa2671ec4cd7e6e.png" href="<fileStore.core_Attachment>/monthly_2020_10/err2.png.c813df11a8d5b311eaa2671ec4cd7e6e.png" rel=""><img alt="err2.png" class="ipsImage ipsImage_thumbnailed" data-fileid="14096" data-ratio="46" width="637" src="<fileStore.core_Attachment>/monthly_2020_10/err2.png.c813df11a8d5b311eaa2671ec4cd7e6e.png"></a>
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Thanks for bringing this to our attention as this is greatly appreciated!
I was able to replicate this problem as well and I've reported this to our development team so they can investigate further, and work on getting this problem resolved.
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Open CCleaner Options>Advanced and click on the UAC setting to get the error message.
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Close the message and without doing anything else close CCleaner.
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Reopen CCleaner and the setting should have been turned off.
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Click the setting again to turn it on and without doing anything else close CCleaner.
That should now have reset the UAC control and turned it on so that you no longer see the UAC.
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That resets the scheduled task for Windows 10, it should be similar for Win7 or Win8 and is worth trying.
I haven't found a workround for the INI issue yet though.
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Version 5.74 was released but this bug was still not fixed. It is there back to version 5.72.
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I just want to know it it will be fixed in a future version or not? It is frustrating to click those boxes and error windows appears.
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Perhaps @MeganCCleaner will reply as she was able to replicate your issue
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Version 5.74 was released but this bug was still not fixed. It is there back to version 5.72.
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I just want to know it it will be fixed in a future version or not? It is frustrating to click those boxes and error windows appears.
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Rest assured we will definitely fix this bug soon.
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However further testing has shown that the 'save to .ini' setting <strong>is</strong> in fact being changed and saved when you tick or untick it.
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No. It´s still not working at all when running under a restricted account.
What we have found in practice is that if you tick or untick the 'save to .ini' box you get the error message and the tickbox doesn't change, but if you then close and reopen CCleaner you'll see that the setting and tickbox has actually been changed.
And if you look at the .ini file itself in File Explorer the date/time modified has been changed.
Just for clarity what Windows version are you running now?
I notice that when posting last year you were still using XP.
But I'm not sure just what you are meaning when you say "running under a restricted account."
Obviously an account with restricted permissions, but just what are those restrictions?
To save a .ini file the user must have permission to write to the folder where CCleaner is installed.
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Now version 5.76 is out, and these two annoying issues seem to be solved.
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They are specifically mentioned in the v5.76 release notes:
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We resolved a permissions error when enabling the ‘Save files to INI’ option
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We fixed an error when enabling the ‘Skip UAC’ option
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We fixed a rare bug where an update could unregister CCleaner Professional
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We’ve made some text labels clearer
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