Cancelling subscription

CCleaner for Windows CCleaner Windows Help Requests
1

I have had a stroke, and don't know the email address nor the key I used when I bought CCleaner Pro. The subscription fee appeared on my bank statement. How do I cancel my subscription without that info?

2
2 hours ago, NancyLee said: 
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		I  have had a stroke, and don't know the email address nor the key I  used when I bought CCleaner Pro. The subscription fee appeared on my bank statement. How do I cancel my subscription without that info? 
	</p>
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I'll pass this up to the Piriform team so they see it, and contact you.

3

Hi Nancy, we're sorry to hear about this. You can drop our team an email on support@ccleaner.com and they can look into this for you. Hope this helps ?.