Hello,
I have ccleaner with abo/subscription on my windows computer. I have the reference number and the right email adress but when I try to cancel it says “we cant find your licence details”.
Can someone help please? I dont know what to do. Thanks so much!
kind regards, Felix
This is a user-to-user help forum; we have no access to accounts or billing here.
You can raise a support ticket by using the form here: CCleaner Support Community
You can also contact CCleaner support by emailing: support@ccleaner.com
Note that support are slow and it may take quite a while to get an answer (days or weeks).