I do not wish for Ccleaner to take money from my account for a second subscription and they say must cancel 30 days before expiry. SURELY if you cancel you still must have access to the Pro version until the paid for subscription expires? Ive tried this and it cancels immediately! Is this a scam?
Additionally I am not happy that this company is un-contactable, very suspicious in my view.
When you cancel a subscription - a yearly payment - then that Subscription is cancelled immediately so that it will not be taken again.
However your current CCleaner Pro Licence, which you have already paid for, will continue to work as Pro until it’s expiry date.
The Subscription and the Licence are two different things.
A Subscription is how you pay for a Licence, it is not the licence itself.
A subscription/payment to keep a current licence going for the next year is usually taken 30 days before the current licence expires - which is why you should cancel at least 30 days before that licence expiry if you want to ensure that you are not charged for another year.