I’d like a refund, please. Cleverbridge reference number:512613604. {email address Removed by Mod}
This is a user forum. We do not have access to accounts/billing here.
If you want to manage your subscription then there is a webpage for that here: Subscription Management
If you need to look up your Cleverbridge reference then: Customer Support Contact Page
If you need to look up your CCleaner licence key then use this tool: CCleaner.com - License Lookup
You will need to contact support for account issues.
All customers can now access a ‘Live Chat’ support service.
To start raise a support ticket by using this: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
Below that is the button to go straight into the ‘Live Chat’ where a virtual assistant will try to help you. If the AI can’t help then you will be passed to a real person.
If you don’t want the help of the AI then ask it (twice) to transfer you to a real person, I’ve done it myself and it works.
Hi @SONG,
I can see from our records that your refund has been processed by our support team.
If your case was not resolved to your satisfaction, please message me so I can follow up.