I noticed in my "cookies to delete" section the following: "c:" (my quotes). I moved it to "cookies to keep", but there is no way to remove it. I tried uninstalling and re-installing, but there it is again. Is this a result of some old virus that directed my c drive to be deleted this way? I have run countless scans with a number of different scanners, but my computer is otherwise clean. Has anyone seen this before? Any suggestions? Thanks!
Any suggestions?
Shut down your internet browser and open CCleaner, drag the item to the delete column.
Tick ☑ Adobe Flash Player 
and clean with CCleaner. Does that remove it?
I'm so sorry! I missed your post, please forgive me - I thought I would be notified by email so I kind of forgot about my posting. But I'm kind of scared to drag C: to the delete column if you know what I mean. What kind of confidence can you give me that I won't erase everything? Obviously I'm a newbie when it comes to these things...But I appreciate your prompt response. Thank you.
Can you take a screenshot of the cookies screen with c: highlighted?
Specifically interested in the area that is arrow point to it
I cannot generate a screen shot, but the area in question has the IE icon with "C:" (my quotes)
Just from reading this thread from the outside, a screenshot was my thought as well, as that "C" entry sounds most odd.
Screenshots are really useful on any forum and with just about any problem going, so if it's something you haven't done before, and we've all been there, you may find this useful ...
How to do Screen Capture and use Image Hosting Sites:
And it's quite easy to block out personal data from any screenshot.
would you be willing to let ccleaner clean all your cookies but C: ?then maybe we can show all hidden and system files, and look in all the locations that ccleaner cleans for ie cookies
I'm slightly worried, as you are that something may have made something odd occur with your cookies
Can you say what operating system you are using.
Also you mention about an old virus remnant which directed your c drive to be deleted this way. Did an infection actually happen or were you just suggesting possibilities?
To everyone: thank you for your interest!
To Nergal: As long as I keep the "C:" in cookies to keep, CC will clean cookies in the "to delete" section.
To Hazelnut: Windows XP SP3, and I was just speculating how this odd "cookie" came to appear one day in my cookies to delete, and that I moved it to cookies to keep. I was just wondering if this was the result of a trojan, but I have no proof.
To Dennis D: I have used screenshot programs before, but they become imcompatible add-ons to newer browser versions of Firefox. I can right click on any web page to bring up a screenshot tool from my Bing Bar, but right clicking wont work on CC. Sometimes I can Control P to create a Microsoft Image print, but that also won't work on CC. I am studying your extensive post on Faststone Capture so hopefully I will have a visual for everybody soon.
Not sure why you cannot use Microsoft capture a picture of ccleaner open at the area we are talking about.
Does this not work for you?
http://forum.piriform.com/index.php?showtopic=13668&view=findpost&p=116969
I do not have paint program, used to not now, don't know why. All my accessories like calculator are missing, discovered this awhile back, never thought to replace, never used them much LOL
http://
Maybe try this? I took a picture with my camera phone and put it on an image host.
I use the Portable version of WinSnap to take screenshots
http://www.ntwind.co...ee-version.html
I suggest that you run CCleaner to remove whatever you have configured it to do, including the "Cookies to Delete"
Then "Analyze" and confirm nothing more is chosen for removal.
Then move this cookie from "Cookies to Keep" to "Cookies to Delete"
DO NOT REMOVE but once more "Analyze" and then double click the result.
This should show the path and file name which holds the cookie.
If you report that information back then you may get useful advice from those who know about these things.
I am more than happy to say that I cannot advise because I never use the IE browser so never get IE cookies.
If you want to play safe then move the cookie back to "Cookies to Keep".
I've never came across that before. It's as if you've visited a site called "C:", and it's deposited a cookie on your computer.
The only immediate thought I had after seeing that image is that you can actually make a bookmark (Favourites) in Internet Explorer (via Windows Explorer) of your C: drive, and you can open that drives window whilst online by using the Internet Explorer bookmark.
But it doesn't drop a cookie when you do that.
Alan's advice sounds good.
And after reading your description of what's missing (that you know of) from your computer, I would strongly suggset that at some time you have your computer checked out by an expert if you haven't already done so.
We used to have a Malware Removal expert here in the Spyware Hell section of the forum, but we don't any longer. However there are links to Malware Removal sites where you can have your computer checked out and cleaned if necessary by an expert.
And it's free. You can find the links to these sites here ...
. . . move this cookie from "Cookies to Keep" to "Cookies to Delete".
Friends, I've just discovered that when I drag a cookie to the delete column it's instantly deleted. Please check and confirm. v.3.18.
Good spot K.
It disappears with dragging but not when using the "arrows".
Will CCleaner never cease to amaze us with it's hidden talents?
Friends, I've just discovered that when I drag a cookie to the delete column it's instantly deleted. Please check and confirm. v.3.18.
You scared me.
Yes and No
It disappears from Keep and does not emerge for Delete.
BUT if I select a "Cookie to Delete" and move it to Keep, it appears in the Keep column.
I can then select it in the Keep column and move it to the Delete column and it DOES emerge ready for deleting.
This is on version 3.16
I suspect that CCleaner does not show availability of cookies for deleting if they are not present.
I suspect that after many updates to Firefox (now abandoned) and several to Palemoon,
it is more than likely that the "Cookies to Keep" column is never updated.
Upon reflection, my "cookies to keep" originated many years ago when A.O.L. was the ISP for my Laptop Internet,
and I never removed their "Cookie to Keep" entry when I copied CCleaner.ini from the laptop to my desktop with a totally different ISP.
I probably have a few hundred "cookies to keep" which my desktop has never visited.
Panic over - I think
Good spot K.
It disappears with dragging but not when using the "arrows".
Will CCleaner never cease to amaze us with it's hidden talents?
I see no difference between dragging and using the arrows.
I am using Windows 7 Ultimate + SP1 and CCleaner 3.16
Not gone to 3.18 because I am still learning what to (not) do with my new SSD.
So you can drag (not move with the arrows) a cookie from the "to keep" column to the "to delete" column and it appears safely in the "to delete" column?
If you move it across first with the arrows, and then back again, you can then drag it without it disappearing.
But who on earth is gonna know to do that?
Drag it straight over and it disappears on my XP.
It disappears from Keep and does not emerge for Delete.
Panic over - I think
A recent glitch I think, cos I remember being able to drag cookies to Delete, then changing my mind and dragging them back to Keep.