bugged

CCleaner for Windows
1

Hiya all, New to this sort of thing and ever so slightly ancient.

Just tried to download an update for CCleaner, and my system froze, tried twice more, and got to the bit where it is downloading successfully, and tried loading again, get about 10 mm along the track and froze, tried deleting them from download list without success, whole system froze up, had to recover to an earlier date, which of course wiped attempts at downloading up dates, system is AOK now without update, any suggestions , apart from scrubbing round the download, sorry scrubbing round is matelot talk, sorry sailor talk , for not bothering

2

Topic Moved to CCleaner discussion

I want to make sure that you are downloading the program ONLY from either this site or filehippo,

3

As well as the questions Nergal asked, can you say what your operating system is (XP, Vista or Win 7)

Also what browser do you use.

4

I downloaded the update from piriform web site

BB

5

my browser is google chrome, and I am running a 64bit windows 7

6

Well, thanks for all your help, like zero, this is just what I have come to expect from internet business, don,t correct any faults, just slide the any questions onto a forum, here well meaning people try to correct faults with someone elses product, microsoft do it google do it, sony, panasonic, Macafee, I could go on, there is an easy way out isn,t there, as the version I am using is free, I shall just switch to another provider as I did for Macafee. Surely they defeat the objective by not answering questions, people are voting with their credit cards, and going somewhere else for their products. I have been using the internet for about7 years now and the only forum to come up with an answer was Mozilla Firefox, and that was when I couldnt delete it???????????????????????

Vaughan Bellman

7

What security software do you use?

Try downloading it using Internet Explorer.. same result?

8

I reduced the list of possible things I want you to try down to 1 thing.

There have been a good number of people reporting that Chrome froze their system after 10-15 min of use.

Try another browser & see if that fixes it. It may, it may not. But I believe that is the cause of your system lockup after doing a little research.

* Perhaps Firefox/Opera/Internet Explorer -> Hazelnut, Nergal, & I have all taken time to try to help you. Do let us know if this fixes it or not.

9

have you tried a second browser? have you attempted to download the zipped portable version from the builds link?

personally, while I understand you might be frustrated, everyone who posted in this thread has your issue's best interest, and you outburst was a bit terse (@Nergal is being diplomatic, your outburst was über-uncool). You have wonderful free software, provided to you and a wonderfully skilled team of users here too help just you in this thread.

First of all this is not an issue with ccleaner, but your computer's inability to download the setup from this website correct? if not, in clear concise words describe what the exact issue is?

have you attempted to download the version from filehippo?

As we are not in front or remoted into your desktop, we rely on you being calm and getting the information we require to make (in most instances very) educated guesses at what the issue is.

I assume by "scrubbing" you mean clean the browser cache from within chrome?