Bug in CCleaner V200.500

CCleaner for Windows CCleaner Windows Bug Reporting
1

I have from 2 days a problem. When I launche the CCleaner an error window appears with the following text:

Unexpected Error

An unexpected error has occured in CCleaner

Error Description:

Microsoft C++ Exception

CCleaner v2.00.500

MS Windows XP SP2

Intel Pentium 4 CPU 1.60GHz

256MB RAM

RAGE 128 PRO AGP 4X TMDS (Microsoft Corporation)

IT=4

ID=-1

PR=

DA=

RK=

RU=0

CK=0

SK=Cookies

VK=

VA=

CR=0

PF=0

Somebody knows what is this ?

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Edit: Your email address was removed by moderation to protect you from spam!

2

Welcome to the Piriform Forums! :)

There have been similar bug reports similar to yours. The current understanding for those having problems is to downgrade and go back to version 1.41 until version 2 has some fixes.

Version 1.41 is available at:

http://www.filehippo.com/download_ccleaner/?2927

3
Welcome to the Piriform Forums! :)

There have been similar bug reports similar to yours. The current understanding for those having problems is to downgrade and go back to version 1.41 until version 2 has some fixes.

Version 1.41 is available at:

http://www.filehippo.com/download_ccleaner/?2927

This means that when you start CCleaner, it is running the scanning process and it is finding a problem with the "Cookies" option. Uncheck this option under "Internet Explorer" node and run the scanning process again. It shouldn't fail now, but that will also not clean your cookies...

Anyway, whenever you see SK=Cookies, means that there was a problem cleaning/scanning that option. Another example code be SK=Temporary Internet Files and so on...

I hope this helps!

4

CCleaner 2.01.507 has been released, so you can give the newest build a try to see if it fixed the problem.