Breaking user profiles

I'm testing CCleaner Business for one of my terminal server and having is scheduled to perform a clean on each user nightly before my backup. So far each day at least one user has issues when login on to their RDP session, they get the message that they are using a temporary profile. We end up having to ask everyone to logoff the server to perform a system reboot then everything comes back to normal.

Has anyone experienced this issue in the past?

Have you ticked the cleaning rule System > Clipboard? Cleaning the clipboard can cause problems on a terminal server.

It was already ticked, I will try without to see what I get.

Hi Simon, we're sorry about the error. Please contact our support team on support@ccleaner.com and we can look into this in more detail. Thank you!