Blocked

I used CCleaner every week and it has worked well. I also have McAfee constantly running. On Friday I tried to get in Facebook and it is telling me I have to download F-Secure or Trend Micro to continue in to FB. I cannot get to my FB account because of this message that pops up as soon as I try logging in. I called McAfee and they say I have to go to Dell to get them to clean out the "pop up". I don't understand this since I have CCleaner and McAfee. Shouldn't they take care of this type of problem? Any suggestions on what I need to do to stop the pop up and get to my FB account. This has never happened before.

Thank you - Mike W.

See here for more info on the Facebook thing

https://www.facebook.com/notes/facebook-security/making-malware-cleanup-easier/10152050305685766

If you don't wish to go down that route then got to one of the sites mentioned in item 10 in this link and get your machines cleaned up completely.

http://forum.piriform.com/index.php?showannouncement=15&f=4

By the way, Ccleaner is not a malware removal tool or an anti-virus helper. It is a junk and temp file removal program.