After graphic card drivers update my second screen went down. My main screen is broken so i was using tv as a monitor. Everything was just fine for last 3 years and 2 different tv's untill i install your trial pro and use driver updater. What now??
You may be able to use the Advanced Startup Options to correct this issue by running a System Restore, or loading into Safe Mode which may allow you to revert the driver.
Depending on the version of Windows installed, you can find out how to reach the Advanced Startup Options here:
- https://support.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode-b90e7808-80b5-a291-d4b8-1a1af602b617
- https://support.microsoft.com/en-us/windows/windows-startup-settings-including-safe-mode-7f31dcea-6427-0ba0-ec1b-729a56321cd3
- https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234
You can find out more about using the Revert function in CCleaner or the System Restore function in Windows here: https://support.piriform.com/hc/en-us/articles/4402564268429
You could also try using Safe Mode with Networking to install the video driver directly from the manufacturer.
If those don't allow you to take care of the issue, please contact our support team via the Contact Us form located here: https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507 or by emailing support@ccleaner.com directly and we'll be happy to investigate further.
On 19/11/2022 at 00:48, kocol88 said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> My main screen is broken so i was using tv as a monitor. Everything was just fine for last 3 years and 2 different tv's </p> </div>
Have you considered getting a new screen for your laptop?
They are usually not that expensive and fairly easy to swap out yourself.
Google 'Replace screen' for your partiular laptop model (looks like a HP Pavilion?) and you should find a youtube showing someone replacing one.
For example here are 2 slightly different HP Pavilion 15 screen replacements.
Your particular model may be slightly different still, so google the actual model number to see where the screws, clips, are.
https://www.youtube.com/watch?v=cnSNTU-T5_c&ab_channel=StHelensPCDoctor
https://www.laptop-lcd-screen.co.uk/shop/HP-Pavilion-15-series_1657_cat.asp
Most laptops are pretty similar when it comes to fitting a replacement screen.