Application error

DrStrange · June 27, 2024, 9:26am

I installed 1.54.0.120 over the top of the previous version. It wouldn't even scan, kept crashing. So I uninstalled then reinstalled it. Now it does scan the disk but just before it shows the results of the scan it crashes every time. I reinstalled 1.53 which has no issues.

Log Name: Application

Source:        Application Error


Date:          27/06/2024 10:11:31


Event ID:      1000


Task Category: (100)


Level:         Error


Keywords:      Classic


User:          N/A


Computer:  MyComputer  


Description:


Faulting application name: recuva64.exe, version: 1.54.0.120, time stamp: 0x664e08f7


Faulting module name: recuva64.exe, version: 1.54.0.120, time stamp: 0x664e08f7


Exception code: 0xc000041d


Fault offset: 0x0000000000af2360


Faulting process ID: 0x2640


Faulting application start time: 0x01dac871e89b69d5


Faulting application path: C:\Program Files\Recuva\recuva64.exe


Faulting module path: C:\Program Files\Recuva\recuva64.exe


Report ID: 6c789aa8-51c2-4103-81e6-2798d67fa54a


Faulting package full name: 


Faulting package-relative application ID: 


Event Xml:


&lt;Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"&gt;


  &lt;System&gt;


    &lt;Provider Name="Application Error" /&gt;


    &lt;EventID Qualifiers="0"&gt;1000&lt;/EventID&gt;


    &lt;Version&gt;0&lt;/Version&gt;


    &lt;Level&gt;2&lt;/Level&gt;


    &lt;Task&gt;100&lt;/Task&gt;


    &lt;Opcode&gt;0&lt;/Opcode&gt;


    &lt;Keywords&gt;0x80000000000000&lt;/Keywords&gt;


    &lt;TimeCreated SystemTime="2024-06-27T09:11:31.1928377Z" /&gt;


    &lt;EventRecordID&gt;78847&lt;/EventRecordID&gt;


    &lt;Correlation /&gt;


    &lt;Execution ProcessID="0" ThreadID="0" /&gt;


    &lt;Channel&gt;Application&lt;/Channel&gt;


    &lt;Computer&gt;MyComputer&lt;/Computer&gt;


    &lt;Security /&gt;


  &lt;/System&gt;


  &lt;EventData&gt;


    &lt;Data&gt;recuva64.exe&lt;/Data&gt;


    &lt;Data&gt;1.54.0.120&lt;/Data&gt;


    &lt;Data&gt;664e08f7&lt;/Data&gt;


    &lt;Data&gt;recuva64.exe&lt;/Data&gt;


    &lt;Data&gt;1.54.0.120&lt;/Data&gt;


    &lt;Data&gt;664e08f7&lt;/Data&gt;


    &lt;Data&gt;c000041d&lt;/Data&gt;


    &lt;Data&gt;0000000000af2360&lt;/Data&gt;


    &lt;Data&gt;2640&lt;/Data&gt;


    &lt;Data&gt;01dac871e89b69d5&lt;/Data&gt;


    &lt;Data&gt;C:\Program Files\Recuva\recuva64.exe&lt;/Data&gt;


    &lt;Data&gt;C:\Program Files\Recuva\recuva64.exe&lt;/Data&gt;


    &lt;Data&gt;6c789aa8-51c2-4103-81e6-2798d67fa54a&lt;/Data&gt;


    &lt;Data&gt;


    &lt;/Data&gt;


    &lt;Data&gt;


    &lt;/Data&gt;


  &lt;/EventData&gt;


&lt;/Event&gt;

Application error

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