I have been using the free app and saw the discounted upgrade price for $14.28. After I enter credit card info, the last screen says click on the button below to complete your order but there is no button to click on.
That sounds to me like a browser issue.
(Or possibly your Antivirus if you are not in a browser and are using other than Windows Defender).
Missing buttons (and other things) when there should be one there seems to be becoming a ‘thing’, I’m seeing it reported on many different sites recently.
Such missing buttons are usually caused by either:
- Your Adblocker seeing the button as an advert, and so blocking it from appearing.
- You browsers ‘Strict’ security setting seeing the button as an advert or a ‘tracker’, and so blocking it from appearing.
- If you are not in a browser then it may be your non-Windows Antivirus that is blocking some things from being displayed.
It happens because of the way the webpage has been coded, the blocker/security/AV can’t tell if it’s an advert or not and so just blocks it anyway.
To me they should not be doing that, particularly when it’s causing users to have problems.
Browsers do usually warn you about the Strict security setting, eg. this is Firefox:
The usual solution in a browser is to pause all your adblockers for that affected site, and/or change your browser security setting from Strict to Standard.
Alternatively try a different browser that doesn’t have such strict security and blocking set.
If you are not in a browser but are using an Antivirus other than Windows Defender then try pausing your AV.
These days if I come across a webpage that I know or suspect has something not showing which should be there then I take a look at it in a different browser with no add-ons and with standard security set.
Thanks for the reply. However, I am not using the browser to upgrade but doing so from within the app itself. Can you provide a link so I can get the discounted price of $14.28?
Not directly, I’m a trusted user not a staff member.
(PS. try a search in your browser).