An unexpected Error has occurred in CCleaner.

Unexpected Error

Unexpected Error

An unexpected error has occurred in CCleaner.

Error Description:

______________________________________________

Microsoft C++ Exception

CCleaner v3.25.1872(64-bit)

MS Windows 8 64-bit

AMD FX-4100 Quad-Core Processor

8.0G RAM

NVIDIA GeForce GT 430

ID=-1

PR=0

DA=

RK=

RU=32

CK=0

SK=

VK=

VA=N_MOZ_HISTORY

CR=98

PF=0

FL=103

IIT=0

FI=-1

SI=0

The log crawler pauses at "Firefox/Mozilla Internet History" when this error occurs, requiring the user to click OK in the error dialog box to continue on. Continuing is uneventful.

then your firefox is not entirely closing (something perhaps a add-on is stopping firefox's processes from completely stopping

try this before running ccleaner exit firefox (from within firefox)

then open task manager

go to the second section (background processes) of the first tab (processes) and look for Firefox.exe or plugincontainer.exe also be sure that any Mozilla based product is completely closed

now try running ccleaner

I have asked a Administrator to change your username as using your email address as a username (or in a post) will attract spam to yourself and the forum. I've asked for them to shave everything after and including the @ symbol)

Hi, thanks for your suggestion and thanks for fixing my user name!

Unfortunately, this error occurs whether Firefox is running or not :(.

Best regards,

Tom