advanced member

how do i become an advanced member? i donated 20 bucks but still am not one!! i was told i can use ur cleaner to forceably delete shaiyah from my computer but i need to be an advanced member to do that!

Sounds like your describing two different things. By 'shaiyah' are you reffereing to the game? You are tryign to uninstall or remove it? By advanced member do you mean administrator on your computer?

Hi helema, and welcome to Piriform.

I dunno where you got that info from, but becoming an advanced member is the result of making a certain number of posts on the forum, and has nothing to do with donating.

I hope your donation wasn't compulsory, although it is appreciated, as you can use the forum and all Piriform software whether you donate or not.

CCleaner is free to use for anyone, and you don't have to be a member to use it. Anyone can download it, and use it's full features.

I don't recognize the name of the program you mention, shaiyah. Do you have the spelling correct, and could it be a P2P program by any chance?

EDIT: You just pipped me Disk.

Sounds like your describing two different things. By 'shaiyah' are you reffereing to the game? You are tryign to uninstall or remove it? By advanced member do you mean administrator on your computer?

it says advanced member only on the folder removal sections im trying to remove shaiyah from my pc it wont let me remove it! i was told this program would remove it but when i selected the folders to remove it said advanced members only! and i am the only user to this pc i am the administrator of my pc!

sorry its shayah i think and it wont let me use all the features i did donate thinking i had to to use the advanced features i dont have the money to just donate is there a way i can get it back?

it says advanced member only on the folder removal sections

what says that on what folder removal section?

Do you mean what I've circled in the picture below?

That's just telling you that you should understand what you are doing before using this section (To note: I can see how the language might be confusing for new users of ccleaner)

You can indeed use this and all sections on the program just be careful is all it is saying

So lets get back to the removal of the program in question

1) is the program not removable via windows removal interface?

2) is this the program to which you refer http://shaiya.aeriagames.com/ ?

3)Have you followed these simple instructions? http://forums.aeriagames.com/viewtopic.php...3dd6baf00d581cf

3b) if that doesn't work try http://forums.aeriagames.com/viewtopic.php?p=425921#425921

4) who told you to use ccleaner (if online please link)

I've put a watch on this topic so if you post, i'll know and come back to try and help more :)

what says that on what folder removal section?

Do you mean what I've circled in the picture below?

That's just telling you that you should understand what you are doing before using this section (To note: I can see how the language might be confusing for new users of ccleaner)

You can indeed use this and all sections on the program just be careful is all it is saying

So lets get back to the removal of the program in question

1) is the program not removable via windows removal interface?

2) is this the program to which you refer http://shaiya.aeriagames.com/ ?

3)Have you followed these simple instructions? http://forums.aeriagames.com/viewtopic.php...3dd6baf00d581cf

3b) if that doesn't work try http://forums.aeriagames.com/viewtopic.php?p=425921#425921

4) who told you to use ccleaner (if online please link)

I've put a watch on this topic so if you post, i'll know and come back to try and help more :)

my registry does not have the key mentioned in the link u gave and yes im refering to what you circled! i want to remove those files!

Hi helema.

Nergal seems to know about this program, so I'll bow to his superior knowledge, and regarding your donation, I'll contact the Admin and see if we can get your money refunded.

my registry does not have the key mentioned in the link u gave and yes im refering to what you circled! i want to remove those files!

That Advanced Member does not refer to being an advanced member on the forums. It means "an experienced computer user". :)

If you can't find it, skip that step. The key is different if you use a 64bit system.

How on earth did you link 'Advanced Member' in context of this forum to the said software/game ??? :rolleyes:

some versions require 'Moderators'(no pun intended).... :lol: - just kidd'n

I did all of the things listed to do i still have shaiya in my files to be removed and its takeint up 1.29 mb of my drive!! and tp the person above i ment advanced user and its listed on the files to be removed list! also i dont remember the site i think it was shaiya but not sure that sent me here saying that this will remove shaiya when all else fails!

Hi helema.

Nergal seems to know about this program, so I'll bow to his superior knowledge, and regarding your donation, I'll contact the Admin and see if we can get your money refunded.

Naw, I don't know nothin I just went to their webpage ;)

:blink:

Ok so

my registry does not have the key mentioned in the link u gave and yes im refering to what you circled! i want to remove those files!

We're getting some where :)

Go Here and Read how to use the Include/Exclude sections http://docs.piriform.com/ccleaner/using-cc...egistry-entries

Post if you run into problems from here (or just to tell us it worked) If it tells you something along the lines of "can't delete because file is in use" then try and restart the machine in safe mode or follow the instructions in the 3b step of my post above and disable any services and autoruns related to the game and restart the computer and try again.

:) don't worry we'll get this devil of your machine. . .

(this is why I hate "programs" that're like this game I mean come on how hard is it to make a uninstaller for when some one is finish with your program. I find these games to be akin to Malware for this very reason)

Naw, I don't know nothin I just went to their webpage ;)

:blink:

Ok so

We're getting some where :)

Go Here and Read how to use the Include/Exclude sections http://docs.piriform.com/ccleaner/using-cc...egistry-entries

Post if you run into problems from here (or just to tell us it worked) If it tells you something along the lines of "can't delete because file is in use" then try and restart the machine in safe mode or follow the instructions in the 3b step of my post above and disable any services and autoruns related to the game and restart the computer and try again.

:) don't worry we'll get this devil of your machine. . .

(this is why I hate "programs" that're like this game I mean come on how hard is it to make a uninstaller for when some one is finish with your program. I find these games to be akin to Malware for this very reason)

umm it removed all the files but shaya is still on my pc!! i tried it all im bout to freak out! stupid game is runnin even though i deleted the aeria game keys! i hate games that bury themselves in ur pc!

Hi helema.

Here am I thinking Nergal is a games expert. :)

Don't freak out. Can you explain as clearly as you can what is running and where? Is there something loading at startup connected with the game?

Is it a service still running?

Are there still registry entries showing up in CCleaner?

Does the game still have an entry in Add\Remove Programs, or in CCleaners Tools\Uninstall, or in CCleaners Tools\Startup?

If you don't know how to check the above, just say so and we'll explain. I've been following the thread, but I can't get a clear idea as to what exactly is still left to remove.

Hi helema.

Here am I thinking Nergal is a games expert. :)

Don't freak out. Can you explain as clearly as you can what is running and where? Is there something loading at startup connected with the game?

Is it a service still running?

Are there still registry entries showing up in CCleaner?

Does the game still have an entry in Add\Remove Programs, or in CCleaners Tools\Uninstall, or in CCleaners Tools\Startup?

If you don't know how to check the above, just say so and we'll explain. I've been following the thread, but I can't get a clear idea as to what exactly is still left to remove.

I removed everything but when i go to the add/remove program list it shows that the program is still there and when i click to remove it it gives me an error! why they gotta make a game that wont uninstall!

It might just be the program entry left in that list, so there's nothing left to uninstall, hence the error. If that is the case, well done to the guys above.

Is it showing in CCleaner\Tools\Uninstall? If so CCleaner has a "Delete Entry" button.

It might just be the program entry left in that list, so there's nothing left to uninstall, hence the error. If that is the case, well done to the guys above.

Is it showing in CCleaner\Tools\Uninstall? If so CCleaner has a "Delete Entry" button.

finally its gone!! wooohoo! *passes box of baklawah around to those thay helped!*

:lol::lol::lol:

You sound like one happy bunny. Credit to Nergal and the others, although I'm really pleased it's fixed for you.

i thought i was gonna get a refund? .....

i thought i was gonna get a refund? .....

I said I'd pass on your request to the Admin, which I did do the same day.

As you've not had a reply, you can of course contact them yourself.

MrG:

MrRon:

Hope that helps.