Account Cancellation

Please let me cancel my subscription. Seriously. How do I cancel it. It will not let me. I need it to stop charging my card. Help me now. It has been 3 months and it still wont let me cancel it. Cancel it now.

@Laurence_CCleaner
Can you deal with this please.

Hi @jsantiago9,
You can cancel the automatic renewal on your CCleaner license via the subscription management portal.

If you have any issues, please message me back.

Hi, I have the same problem. Only;y way is to cancel your credit card

Hi @OeronSubmarines,
Have you logged into the subscription management portal via the link I posted above?
If you have any issues, please message me back.

I’ve tried that link and I get the result:
”Oops. We’re not able to find your license details right now.
Please Support for more information (and show them this message so they can help)”

When I try to support link the system seems to hang up.

@ejohnh, I have sent you a DM on this with information on your account.