Accidentally installed AVG, now mouse pausing frequently.

CCleaner for Windows CCleaner Windows Bug Reporting
1

CCleaner installed AVG unintentionally. I think my screen was weirdly not responding when it happened. Either way, I uninstalled it right away.

However, now my issue is that my mouse does not work consistently. It happened immediately after this happend. It just pauses relatively frequently and is nonresponsive for a second or 2 and then starts again.

I've tried the following:

1) unplugging and replugging the mouse

2) updating the mouse driver in Device manager

3) uninstalling the mouse driver and letting it reinstall on it's own.

Not sure what else to do other than do a full clean install and really don't want to do that.

Annoying when CCleaner that I've used for years makes my computer performance worse.

Thanks

2

If it's a wireless mouse then check the battery, what you describe with pausing for a second or two is common when a mouse battery is getting low,

3

It's actually a wired mouse.

4

Have you tried another mouse to see if that shows the same issue?

5

I will try that, but may have just fixed it. It's a Kensington mouse and I had already uninstalled and reinstalled KensingtonWorks, but I just went in and forced a change to the mouse settings in there and that may have fixed it. Happened like 2 weeks ago and finally got annoyed enough to try a couple more things. 

But will try the different mouse if it happens again.

edit: still happening. Will try another mouse.

6

Good that you may have fixed it.

TBH I don't see that installing and uninstalling software, even an AV, would affect a mouse like that. 

But odd things do happen with computers from time to time.

However did you use the AVG Uninstall Tool or just uninstall it through Windows (or CCleaner)? 

AV's should usually be uninstalled using their own tool.


You might want to run the AVG Unistall Tool if you haven't already.


<a href="https://support.avg.com/SupportArticleView?l=en&amp;urlname=uninstall-avg-software-clear-remover" ipsnoembed="true" rel="external nofollow">https://support.avg.com/SupportArticleView?l=en&amp;urlname=uninstall-avg-software-clear-remover</a>

7

Have tried another mouse and it did not happen, but it also took some time after a restart for it to start. 

But tried the AVG Clear utility and after that seems to be better so far, but again, only been a few minutes, we'll see if it comes back.





Other thing that is weird is that before I started trying fixes this afternoon, the scroll wheel had the same unresponsiveness at times, and I've not noticed since I did the reset in Kensingtonworks I've not gotten that one.





Will report back if it comes back. Thanks!

8

Mice do die, some last years, some only months, and some are faulty straight from the factory.

Wired mice tend to be more reliable because they have less circuitry to go wrong than wireless ones, and the old type with a ball in are even simpler and tend to last years whereas optical ones have more circutry which never seems to last quite as long.

9

At least so far it's still running fine since I ran the AVG Clear process. So think that is it. Must be something related to how Kensingtonworks overrides the mouse settings and how AVG inserts some monitoring.