i want a refund for my ccleaner pro i didn’t want to pay for it i never planned to I’ve sent 4 email but no response and i want my money back
This is a user forum. We do not have access to accounts/billing here.
You will need to contact support for account issues.
You can raise a support ticket by using the form here: CCleaner Support Community
Or you can email: support@ccleaner.com
However you should note that support are slow to answer these days and it can take a week or more for a registered customer to get a reply.
Further you should note that the automatic support queue works off email addresses.
If the email you use when sending your request to support is not showing as registered to a current valid licence then you will not be seen as someone who has (currently) paid for support.
As an apparent ‘non-payer request’ your request will be non-priority and it may be a very long time (month or more) before the computer even shows your request to a support person.
PS. Sending multiple requests will not help - in fact it will slow a response down because each time you send another they all get automatically collected together as ‘further information’ and sent to the back of the queue again.
Ato wait for the response, should I deactivate my status or activate it, it should be noted that I really panicked and immediately deactivated it because there was a message “Admin will be happy to return my funds”