Since then I have sent 4 additional messages requesting the license. I have not received ANY responses other than the form letters promising a 24hour response.
This is not a way to run a business.
I have been entirely too patient.
If this is the level of service Norton may be more expensive but at least they respond.
Hi @DPureblood,
I can see from our records your purchase was not fully processed and no payment was taken which is the reason you did not reicve the licence key.
I have asked our support team to prioritise your case and assist you with completing your purchase.
If you have not heard from the team within 24 hours, please message me back so I can follow up on this.