Hi, I'm new here, and I just download CC Cleaner a few days ago. It is a great program, but I have a question about it...
1) Is it okay to delete whatever comes up in the Issues section? I have gotten a report that contains:
missing shortcut reference
missing mui reference
old start menu key
missin startup software
obsolete software key
uninstaller reference issue
installer reference issue
application paths issue
open with application is...
activex/com issue
invalid default icon
unused file extension
missin shared dll
I'm scared to delete any of those. Also, I believe I might have the Ace.Bot Trojan. I keep getting a Windows Explorer error about it needing to close when I'm browsing through folders. Sometimes, I get a Dr. Watson error as well. When I click "Don't Send", when it asks if I want to send a report, everything disappears except my background. Then, everything comes back and everything is fine. I used to get the error about 3 times while I was on my computer, then I stopped getting the error for a while, and I just started getting them again. Today, I got another error after the Explorer error about Windows cutting it off or something. I have ran a Spybot Search and Destroy, Spyware Doctor, and Norton 06 scan, and got nothing. I also did it in safe mode and still got nothing. Second question....
2) Can I post a HijackThisLog here and can someone read it for me? I need to know what to do though, I haven't used it before.
Uhmm, I forgot my third question, but if I can remember it, I'll update this post. Thank you for your help guys. Sorry if it is confusing.