ropepusher Posted December 26, 2006 Share Posted December 26, 2006 My HP Photosmart printer gets lost after I use the latest update to CC cleaner (actually, starting with teh November update). After cleaning and then a reboot, the printer is not installed any more and I have to finish installation again. This is getting old real quick. Link to comment Share on other sites More sharing options...
punkzip Posted May 19, 2007 Share Posted May 19, 2007 Mine does the same thing. I'm using CCleaner 1.39.502 and Vista Home Basic 32-bit and a HP Officejet 7210 with the current HP Vista driver. After I run CCleaner my printer and scanner both disappear. Very annoying. Link to comment Share on other sites More sharing options...
JDPower Posted May 19, 2007 Share Posted May 19, 2007 After running the cleaner or the issues scanner? My HP Photosmart printer gets lost after I use the latest update to CC cleaner (actually, starting with teh November update). After cleaning and then a reboot, the printer is not installed any more and I have to finish installation again. This is getting old real quick. Are you using Vista too? Link to comment Share on other sites More sharing options...
ropepusher Posted May 26, 2007 Author Share Posted May 26, 2007 After running the cleaner or the issues scanner?Are you using Vista too? No, Windows XP, SP II. I finally uninstalled and wiped away every trace of the HP printer install and CCleaner and started over fresh. No problems since. Link to comment Share on other sites More sharing options...
CarlC Posted July 24, 2007 Share Posted July 24, 2007 My HP Officejet 7310XI will not print after running CCleaner. This started late last year(2006). HP software version "drv_rub_w01_ENU" 37.4MB. Printer works OK after doing a fresh install and not running CCleaner. I do miss using CCleaner on my three home XP pro pc's. Wish I had a fix for this problem. Link to comment Share on other sites More sharing options...
Bill P Posted August 10, 2007 Share Posted August 10, 2007 I too have had this problem. Mine is limited to the "all in one" application. We have three of these running and I too miss using CCleaner. Link to comment Share on other sites More sharing options...
CarlC Posted August 11, 2007 Share Posted August 11, 2007 My HP Officejet 7310XI will not print after running CCleaner. This started late last year(2006). HP software version "drv_rub_w01_ENU" 37.4MB. Printer works OK after doing a fresh install and not running CCleaner. I do miss using CCleaner on my three home XP pro pc's. Wish I had a fix for this problem. I got brave and tried CCleaner V1.41.655 on a Vista PC with HP7310XI using Officejet software version AIO_ CDB_Full_Network_enu 166,988 KB. Printer worked fine for a week until I installed and ran CCleaner. Wish I knew some way to fix this. Will check my three above PC's for failure. Link to comment Share on other sites More sharing options...
fireryone Posted August 11, 2007 Share Posted August 11, 2007 Are there any errors indicating what file or registry entry went missing after running CCleaner, It would be useful to the developers. fireryone Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 11, 2007 Moderators Share Posted August 11, 2007 Looking into this as well Firery as I am also affected by this. There is the thread here you may have seen http://forum.piriform.com/index.php?showtopic=10786 Perhaps when putting the driver disc in, it stores it in a temp file? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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