Software updater bug.

[Bastet]

Software updater shows an update to Driver Easy which is the same as already installed. I have cleanly uninstalled the software & installed the latest version but problem remains.
I’ve contacted support but not received a reply other than the standard ‘here’s some tutorials which may help’. #1101675

 

[Guest johnccleaner]

This typically indicates that the developer of the software has done something non-standard with the version number. (For instance, having a 'launcher' program whose version number didn't change in the update.)

I'll let the development team know so that we can investigate if anything can be done about this on our side. 

[Bastet]

Thanks. It must be a recent update on their part. 

[Bastet]

Reopening this as the problem remains with the newest version. 

I reported the bug previously & was assured it was fixed.

 

[rofoun]

I think you can't really blame CCleaner here - it is dependent on the version information in the executable file and that information in this case says 5.8.1.0

[Bastet]

That may be the case but last time support fixed this & the program no longer showed under the updater. This is why I’ve reopened the thread in the hope they can do something more permanent.

[rkarmann]

It is happening to me too.  How do you get it to stop[?

 

[rkarmann]

On 14/09/2023 at 03:58, Bastet said:

Mine is doing exactly like Bastet was doing.  Is there a fix or anything that can make this stop. 

 

[Bastet]

9 minutes ago, rkarmann said:

 

I reported it to support the last time & it was fixed in that Driver Easy no longer showed that it required updating.
It seems that Driver Easy are the ones expected to fix their version numbering to show build versions under the program’s properties.

[rkarmann]

I sent a message to driver easy on it because no matter how many times I reinstall it the digital signature is still 5.8.1.0.

[Bastet]

I’ll do the same.

[Valuemeister]

I am having the same issue. I will notify Driver Easy also. If it is not fixed I will not renew in Feb. 24. There are other programs that do the same thing such as Norton.

[Bastet]

DE say they’ll pass it on to their developers. 
The subscription isn’t worth the cost for me as the driver updater doesn’t find many updates while other software does. DriverMax finds many more. I search for coupons & discounts in order to upgrade otherwise the free version is enough.