Kamo will not start today

[SAP services]

 

I tried restarting the computer but it still will not work today...  It has been working... I am not sure what could have changed from yesterday.

[Guest AustinCCleaner]

Hi @SAP services, I am very sorry to hear that you are having trouble with this. My recommendation would be to first try uninstalling and then reinstalling Kamo (you can use the following link to reinstall - https://www.ccleaner.com/go/get_kamo )

 

If this does not fix the problem, our support team which can be contacted via - support@ccleaner.com will be happy to assist you in resolving this. 

If at all possible (though you may not be able to do so at present), can you please send us your Kamo logs in the email?

You can generate these by opening Kamo and clicking the Menu button in the top right corner, selecting Help and then Save Logs from the menu that appears. (please see below image)

 

 

This will then open File Explorer with the Kamo_logs.zip file highlighted, please then attach that file to your email

Our team will then be in touch very soon to assist.

 

[Natua Tuihani]

for 2022 my Kamo run fine no problem than the 23 december 2023 I upgrade for 24,95$ and install and now the problem begin on start I have just a white screen with nothing on after 5 restart I get the white display and nothing, impossible to re-install, Thanks for your reply

Regards