sussertown Posted August 25, 2022 Share Posted August 25, 2022 I have ccleaner on 4 home computers. Each one has an edge browser popup on reboot or wakeup. People have repeatedly told me one of my apps is causing this. So out of curiosity I uninstalled ccleaner on one computer and the popups stopped. What do I do? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 25, 2022 Moderators Share Posted August 25, 2022 What does the popup say? Can you post a screenshot of one? I'm trying to work out if they are coming from CCleaner, which they may well be depending on certain settings, or if they are from Edge itself. We should be able to tell you how to stop it, but a screenshot would help identify which setting(s) need changing and in which app. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
sussertown Posted August 25, 2022 Author Share Posted August 25, 2022 It's simply the edge browser with a Bing search. It's not an error message. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 25, 2022 Moderators Share Posted August 25, 2022 What does the popup actually say? Or are you saying that it's not a popup and it's the Edge Browser opening itself on startup? See this for various ways to stop it doing that:https://helpdeskgeek.com/how-to/how-to-stop-microsoft-edge-from-opening-automatically/ *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
sussertown Posted August 25, 2022 Author Share Posted August 25, 2022 I have tried all or most of these. I'm past that. It's ccleaner that's causing the problem. When I uninstall ccleaner, the problem goes away. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 25, 2022 Moderators Share Posted August 25, 2022 Can you tell me if you have Fast Boot (sometimes known as Fast Startup) enabled on your machines? Start--Settings--Power and sleep ----Additional Power Settings (on right hand side of page)---Choose what the power buttons do----then look to see if Fast start is enabled or disabled. If it's enabled and you want to see if it helps your problem by disabling it, click on 'Change settings that are currently unavailable' (which is at the top of that last page) I keep mine disabled...always. https://www.howtogeek.com/243901/the-pros-and-cons-of-windows-10s-fast-startup-mode/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 25, 2022 Moderators Share Posted August 25, 2022 Please check Hazelnut's advice. And also the setting for 'Startup Boost' in Edge itself, turn it off. But you still haven't confirmed just what problem you are having. Is it a popup, or a browser opening? Does it happen all the time or only occasionally? You belive it's caused by CCleaner, it may be, but does it only happen after you have run CCleaner? What happens on the machines that still have CCleaner installed if you don't actually run CCleaner? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 25, 2022 Moderators Share Posted August 25, 2022 Also do you have your machines setup to run CCleaner when the computer starts? (under CCleaner Options... Settings) Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
sussertown Posted August 25, 2022 Author Share Posted August 25, 2022 It appears that the lock screen thing may be working. I don't get how it's connected to ccleaner. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 25, 2022 Moderators Share Posted August 25, 2022 1 minute ago, sussertown said: It appears that the lock screen thing may be working. I don't get how it's connected to ccleaner. What do you mean by Lock Screen thing? Did you mean Fast Start. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 25, 2022 Moderators Share Posted August 25, 2022 To be sure, where did you get ccleaner from ? If not the official page you may have a problem ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
sussertown Posted August 26, 2022 Author Share Posted August 26, 2022 you suggested going to the lock screen so I did. Personalization/lock screen. It worked. I'm finished. thanks. Link to comment Share on other sites More sharing options...
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