jaykayem Posted June 11, 2022 Share Posted June 11, 2022 Hi there - long time user - first time caller!! I got the message today that my CCleaner had expired. I knew I had to rectify that so I continued to see how much it was - etc. When I saw the name "Cleverbridge" - I thought "wait a minute"! I recognized that name. I checked my paypal account which is how I purchase alot of software stuff. I saw that I had made several purchases the last few weeks for CCleaner products - one of them being about thirty dollars. What I just purchased today was - I believe - a brand new update. I did the better value - 2 years for $69.00 - 2 computers. I cannot get into my paypal account right now or I would send a screen shot of what I have purchased before today. Hope you can see something and can let me know. Thanks!! Jenny Miller Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 12, 2022 Moderators Share Posted June 12, 2022 Please email support@ccleaner.com and they can get you sorted. Preferably send the email from the email you registered with, if not possible include it in the body of the email ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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