Kamo does not active Privacy Connection function

[Homero 'Jack' Carreiro]

A message noticing that "We can not connect you to "Private Connection" at this moment" (in my case the original text is in portuguese) has been shown for some days.

What to do to solve this problem?

[Laurence CCleaner]

Hi Homero 'Jack' Carreiro,
Please can you update to the latest version of Kamo by clicking Menu in the top right corner of the application and then selecting Settings from the menu that appears and the last Check for Updates?
If you could let me know if this resolves the issue further for you and if not we will investigate this issue further for you.

[Homero 'Jack' Carreiro]

On 24/05/2022 at 11:50, Laurence CCleaner said:

Hi Homero 'Jack' Carreiro,
Please can you update to the latest version of Kamo by clicking Menu in the top right corner of the application and then selecting Settings from the menu that appears and the last Check for Updates?
If you could let me know if this resolves the issue further for you and if not we will investigate this issue further for you.

Thanks. This was done. The problem is stil there.

[Guest johnccleaner]

Please contact our support team via the Contact Us form located here: https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507 or by emailing support@ccleaner.com directly and we'll be investigate this matter further.