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CCleaner slow load time on startup [fixed in CC6.01]


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There is a bug that is being looked into.  Have you previously used the driver updater feature. If yes please tell us the content of  Program Files\CCleaner\Data\BackupStorage and the size of the files

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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Hi CCleaner devs and support staff..

for the past few releases or so..

I have noticed the startup times for CCleaner v5 and v6 on my Dell G15 Ryzen Edition 5515 gaming laptop, which runs Windows 10 Pro x64

have been very slow.. ie. load times have been very long.. 4 to 8 seconds instead of 1-2 like on my Desktop gaming rig...  which runs Windows 11 Pro x64.

 

Is it a bug in CCleaner or a Windows 10 issue maybe?

I would appreciate some feedback, advice, or help...

as I am not sure if it is a bug or not...

I currently have CCleaner (v6.0.9727)(Pro) installed on both computers.. laptop and desktop.

 

I started a topic on another forum and this is the link to it.

https://www.tenforums.com/software-apps/194223-ccleaner-very-slow-startup-time-my-windows-10-pro-x64-dell-laptop.html

(PC Specs)
CPU: AMD Ryzen 9 3900X 12-Core
Motherboard: Asus PRIME X570-PRO   RAM: 32GB, 2x G.Skill 16GB DDR4
GPU: EVGA/nVidia RTX 3070 Ti 8GB    GFX Drivers: Nvidia v551.76

OS: Windows 11 Pro x64

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nice!

Thx for the feedback\help..

ok so not technically a bug but it shows where CCleaner could use some improvements...

 

I found in the  [CCleaner\Data\BackupStorage]  folder a hand full of zip backups...

two were over 300MB in size ..

so that was the culprit after all..

CCleaner is now back to loading in 1-2 seconds now..

 

a way to look at the driver backups inside CCleaner might help other people out more so..

so we can know that there are lots of backups effecting the startup speed..

maybe or something else..

 

I will update my post on the tensforums to let them know I found a solution with the help of CCleaner staff.

(PC Specs)
CPU: AMD Ryzen 9 3900X 12-Core
Motherboard: Asus PRIME X570-PRO   RAM: 32GB, 2x G.Skill 16GB DDR4
GPU: EVGA/nVidia RTX 3070 Ti 8GB    GFX Drivers: Nvidia v551.76

OS: Windows 11 Pro x64

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When I first bought Ccleaner, the desktop shortcut worked within seconds.  Then, 2 weeks ago, it took 15 seconds to open.  Now it takes over 30!  It still does what its supposed to do but Im thinking down the road if it will take even longer.

I've not done anything to my PC, files, apps, settings, etc. for this to be the cause so...

Anyone got some advise?  THANKS!

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  • 3 weeks later...

even though I have got rid of the backups its now back to loading really slow and I don't know why..

>_< :(

(PC Specs)
CPU: AMD Ryzen 9 3900X 12-Core
Motherboard: Asus PRIME X570-PRO   RAM: 32GB, 2x G.Skill 16GB DDR4
GPU: EVGA/nVidia RTX 3070 Ti 8GB    GFX Drivers: Nvidia v551.76

OS: Windows 11 Pro x64

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4 hours ago, Andrei CCleaner said:

Heya @Melchior, sorry to hear that. Please email our support team at support@ccleaner.com so they could have a look over your situation.

ok email sent.

(PC Specs)
CPU: AMD Ryzen 9 3900X 12-Core
Motherboard: Asus PRIME X570-PRO   RAM: 32GB, 2x G.Skill 16GB DDR4
GPU: EVGA/nVidia RTX 3070 Ti 8GB    GFX Drivers: Nvidia v551.76

OS: Windows 11 Pro x64

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  • Dave CCleaner changed the title to CCleaner slow load time on startup [fix coming]
1 minute ago, Dave CCleaner said:

Thanks to the customers who were able to follow up with additional details for us, we were able to isolate the issue and develop a fix for the users impacted by the slow startup time, which should be released in CCleaner 6.01 shortly.

great, glad to hear there is a fix in the next build/version.

(PC Specs)
CPU: AMD Ryzen 9 3900X 12-Core
Motherboard: Asus PRIME X570-PRO   RAM: 32GB, 2x G.Skill 16GB DDR4
GPU: EVGA/nVidia RTX 3070 Ti 8GB    GFX Drivers: Nvidia v551.76

OS: Windows 11 Pro x64

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  • Dave CCleaner changed the title to CCleaner slow load time on startup [fixed in CC6.01]

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