Anra Posted March 18, 2022 Share Posted March 18, 2022 Last week I made the driver updates (Pro version free trial) and now the way of opening the Win Explorer (all folders) changed from my previous setting - now each folder opens in its OWN NEW window, which is driving me crazy because now I have many windows opened (as I usually have several sub folders ...). Of course I have tried to change it in the settings but it ignores it completely and doesn't work?! What I want is each folder to replace the old opened one. I do with my mouse (but have checked the Ctrl button and it's not stuck...). I work in Win7 Home Premium. Everything else works. pls, advise and help asap. thanks in advance! Link to comment Share on other sites More sharing options...
cbaumer0628 Posted March 22, 2022 Share Posted March 22, 2022 @AnraThe fix for this old Windows 7 problem is to use regsvr32 to re-register two Windows proxy DLLs (actxprxy.dll and ieprxy.dll) and restart Windows. See the following Microsoft forum topic from 2010 for the simple fix (using short .bat/.cmd script) and detailed explanation of the problem. https://answers.microsoft.com/en-us/windows/forum/all/folders-open-in-new-window-despite-folder-option/5fba3897-7655-4068-8992-2d8b20063b3f Link to comment Share on other sites More sharing options...
Anra Posted March 23, 2022 Author Share Posted March 23, 2022 (edited) Thanks. There is so much text to read but I managed to find one or two sentences that seems to give the solution but I don't quite understand it: "the solution is to create the follwing .cmd file and execute it, after execution imnmediately reboot !" "You must use regsvr32 to re-register the two proxy DLLs (actxprxy.dll and ieprxy.dll), thenreboot You can use the upper batch file (.cmd file) to do this. You must run this batch file with administrative privileges (right click on the file and choose Run as administrator)" Pls, advise, how to I create that cmd file? Maybe you could qoute here what exactly must I do (steps) please? Thank you for your quick answer ! Edited March 23, 2022 by Anra Link to comment Share on other sites More sharing options...
cbaumer0628 Posted March 23, 2022 Share Posted March 23, 2022 @AnraDownload attached file, Register_DLLs_Actxprxy_and_Ieproxy.bat (contents also shown immediately below), to Downloads folder or Desktop or folder of your choice. @echo off :: 32 bit and 64 bit IF EXIST "%SystemRoot%\System32\actxprxy.dll" "%SystemRoot%\System32\regsvr32.exe" "%SystemRoot%\System32\actxprxy.dll" IF EXIST "%ProgramFiles%\Internet Explorer\ieproxy.dll" "%SystemRoot%\System32\regsvr32.exe" "%ProgramFiles%\Internet Explorer\ieproxy.dll" :: 64 bit only (32bit on 64 bit) IF EXIST "%WinDir%\SysWOW64\actxprxy.dll" "%WinDir%\SysWOW64\regsvr32.exe" "%WinDir%\SysWOW64\actxprxy.dll" IF EXIST "%ProgramFiles(x86)%\Internet Explorer\ieproxy.dll" "%WinDir%\SysWOW64\regsvr32.exe" "%ProgramFiles(x86)%\Internet Explorer\ieproxy.dll" Go to this chosen folder or Desktop, right click file and "Run as administrator", entering password if prompted. Restart Windows (Start -> Shutdown -> Restart) and then test fix using Windows Explorer. Good luck! Register_DLLs_Actxprxy_and_Ieproxy.bat Link to comment Share on other sites More sharing options...
Anra Posted March 23, 2022 Author Share Posted March 23, 2022 Thank you for this simple explanation, I understood it all now. Unfortunately, it still doesn't work. I have also tried (again) to change the settings to 'open in the new window' with Apply and then changed it back with Apply and OK buttons, to open it IN THE SAME window. But nothing happens. Pls, can anybody check what this could be as it happened as I said, after I'd chosen the option to dl new drivers in free trial for Ccleanear Pro...? thanks! Link to comment Share on other sites More sharing options...
Anra Posted March 25, 2022 Author Share Posted March 25, 2022 Thanks again, but -again- no change. All is the same as after the previous attempt. Any other suggestions? Pls, help. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 25, 2022 Moderators Share Posted March 25, 2022 Did you also try 'Restore defaults' from Folder Options? Reboot afterwards. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Anra Posted March 30, 2022 Author Share Posted March 30, 2022 Yes, I did but nothing has changed. Thanks anyway. Link to comment Share on other sites More sharing options...
Guest MeganCCleaner Posted March 30, 2022 Share Posted March 30, 2022 Hi @Anra It's possible this can be resolved with the System File Checker in Windows, using the following steps: Click Start > All Programs > Accessories Right-click Command Prompt > click "Run as Administrator" Type and enter: SFC /SCANNOW Link to comment Share on other sites More sharing options...
Anra Posted March 31, 2022 Author Share Posted March 31, 2022 Thanks but there's no such option ( pls see pic attached) or am I doing something wrong? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 31, 2022 Moderators Share Posted March 31, 2022 @Anra Open the taskmanager. At the very top click File.. then click Run new task. In the box that opens type cmd and tick the box which says run with admin privileges. Then you should be able to type where the cursor if flashing and press Enter to run it. SFC /SCANNOW Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Anra Posted March 31, 2022 Author Share Posted March 31, 2022 Thanks. But there isn't a box which says run with admin privileges (see pic) I've tried to type CMD and then SFC/SCANNNOW anyway, but (although the very small typing) it said I have to be Admin... Any other suggestions?? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 31, 2022 Moderators Share Posted March 31, 2022 @AnraWhat type of account is showing for you when you look in Control Panel...User Accounts. Is it a Standard User.. Admin ....or Guest? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Anra Posted March 31, 2022 Author Share Posted March 31, 2022 admin Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 31, 2022 Moderators Share Posted March 31, 2022 @Anra It looks like your permissions may be a bit corrupt. Do none of these suggestions here work for you? https://www.sevenforums.com/tutorials/783-elevated-command-prompt.html If none of them do, then I would suggest (as a test) going into user accounts, making a new user, make it an admin user, and then boot into it. No need to give it a password at this stage I suspect everything would work for you then. If not, just boot into your original account and delete the test one Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Anra Posted March 31, 2022 Author Share Posted March 31, 2022 I've tried the link you've suggested, made the first steps mentioned and it works!!!! (see pic attached) THANK YOU, THANK YOU, THANK YOU! Now, just out of curiosity - what was wrong, and what have I exactly done to repair it?? (just in case I need something like that again in the future, although I'll try not to mess with the drivers again) Much obliged. Link to comment Share on other sites More sharing options...
Anra Posted March 31, 2022 Author Share Posted March 31, 2022 P.S. As you can see, I've also managed to find how to change the letters' size to the bigger ones in '...Cmd.exe' ... Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 31, 2022 Moderators Share Posted March 31, 2022 @Anra I doubt it was really anything you did wrong as such. Computers are just so weird at times What about your original query (the folder options one) Is that okay now? By the way that link I gave you is from the alphabetical sevenforum tutorials, a treasure trove of info for you to browse at your leisure. https://www.sevenforums.com/tutorials/257-windows-7-tutorial-index.html (P.S. I agree with the bit you said about staying away from the driver updater) Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Anra Posted March 31, 2022 Author Share Posted March 31, 2022 oh, sorry if I was nor clear - it works with opening IN THE SAME window now-that's what I ment! My q.was what exactly was the cause this option to open files in the same window not to respond after I have chosen the 'Drivers update' option as an opportunity during free Pro Ccleaner tryal period and what have I exactly done to repair it with that 'Scannow' option you suggested (which offered me to see the log but I didn't imediately understood how to open/see it nor am I skilled to read it anyway) ?? Thanks! Link to comment Share on other sites More sharing options...
Guest MeganCCleaner Posted March 31, 2022 Share Posted March 31, 2022 Hi @Anra Thanks for the updates on this as I am delighted to hear of how folders are opening in the same window now, rather than a new one. The SFC scan you performed repairs/replaces corrupted Windows system files, therefore this would indicate that something caused system file corruption. However I'm not yet certain of if or how Driver Updater would have caused this type of problem to occur as driver update installations are seemingly unrelated to the system files that would control folder options in Windows. To help us investigate further, would you be willing to attach the following file when you reply? C:\Windows\INF\setupapi.dev.log Link to comment Share on other sites More sharing options...
Anra Posted April 1, 2022 Author Share Posted April 1, 2022 Hello! Sure, no problem, as long as I'm led through the process with your stady hand... I am refering to this CCleaner option with free trial all the time just because I usualy never do such stuff, always being super cautious and to be honest, affraid that something could happen just like it has just happened and as I'm not skilled in reparing computer systems and my knowledge of English is limited, I do try desperately to avoid such situations. Therefore I simply have to point my finger on the procedure with Ccleaner as I haven't done anything else that could impackt my long years' standard connected to opening the files. Thanks for all of you for help once again, it was a terrible and annoying period with this opening files all in their own windows, drove me mad! As there's no file with the exact name (see pic) I'm attaching the closest to it. setupapi.app.log Link to comment Share on other sites More sharing options...
Guest MeganCCleaner Posted April 1, 2022 Share Posted April 1, 2022 Hi @Anra That's completely understandable as it would also lead me to believe CCleaner could be the cause of the issue, and we greatly appreciate your help with our investigation as it's our utmost priority to ensure our software does not result in these types of problems. Unfortunately, the "setupapi.app.log" will only record application related events, and it doesn't have any events recorded, so I don't yet have further insight on this. (I suspect the file is not present in the location I had specified as a result of you having a 32-bit version of Windows 7?) Instead, can you please (if possible) attach the following files? C:\Windows\INF\setupapi.offline.log C:\Windows\setupapi.log Link to comment Share on other sites More sharing options...
Anra Posted April 2, 2022 Author Share Posted April 2, 2022 no prob. here are also my laptop specifications... As the search option couldn't find ' C:\Windows\setupapi.log ', I'm attaching all that's similar... setupapi.offline.log setupapi.app.log setupapi.ev1 setupapi.ev2 setupapi.ev3 Link to comment Share on other sites More sharing options...
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