DepannePc49 Posted February 1, 2022 Share Posted February 1, 2022 Hello, I placed an order at the end of the year 2021 to be accurate on 16/12/2021, for 1 year of CCleaner Business for 1 pc, so far I had to format my computer, and so I installed CCleaner a second time. The problem is that she does not want to activate it anymore! I have two licenses like this which are blocked, while I paid for it to work, that it passes it !!!!!!!!!!!! Cordially. Marc ----------------------------------------------------------------------------------- Bonjour, J'ai passé commande en fin d'année 2021 pour être exacte le 16/12/2021, pour 1 an de CCleaner business pour 1 PC, à ce jour j'ai dû formater mon ordinateur, et j'ai donc installé CCleaner une deuxième fois. Le problème, c'est qu'elle ne veut plus l'activer !!! J'ai deux licences comme celle-ci qui sont bloqué, alors que j'ai payé pour qu'elle fonctionne, que ce passe t il !!!!!!!!!!!! Cordialement. Marc Link to comment Share on other sites More sharing options...
Moderators nukecad Posted February 1, 2022 Moderators Share Posted February 1, 2022 You need to contact support for problems with licences. -Especially if this is a CCleaner Business version. You should email support at- support@ccleaner.com If you can please use the same email that you used to purchase CCleaner. Explain your problem just as you have here and they will be able to sort things out for you. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
DepannePc49 Posted February 1, 2022 Author Share Posted February 1, 2022 3 hours ago, nukecad said: You need to contact support for problems with licences. -Especially if this is a CCleaner Business version. You should email support at- support@ccleaner.com If you can please use the same email that you used to purchase CCleaner. Explain your problem just as you have here and they will be able to sort things out for you. Hello, thank you for your quick response. Cordially. Marc Link to comment Share on other sites More sharing options...
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