Mike7036 Posted January 31, 2022 Share Posted January 31, 2022 Running a registered version of CCleaner Professional on 64-Bit Windows-10 and ever since the last auto-update to v5.89, everytime I run CCleaner the popup box appears for a fraction of a second and then, closes. It also disappears (assuming closing) from the task-bar after I run it. Is anybody else running into this and any thoughts on how to clear it up, hoping it might clear-up after the next update, but not sure when that will happen. Thanks much! Link to comment Share on other sites More sharing options...
Moderators Nergal Posted January 31, 2022 Moderators Share Posted January 31, 2022 There are two versions of. 89 Make sure you have the second release as crashing when opening was fixed by that release ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Mike7036 Posted January 31, 2022 Author Share Posted January 31, 2022 That does sound like it would do it. I had the same problem on a Win7 PC with that release and it seemed to clear up and when I looked, the .89 version was just installed per Control Panel (but I knew it had been installed many days before). Any best way to download and install the 2nd version of .89? Would the download page of the "trial" version give me the 2nd rev (then of course need to find that license key)? Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted January 31, 2022 Admin Share Posted January 31, 2022 @Mike7036: solution and links here: If you have uninstalled and reinstalled CCleaner then you may have cleared the licence key from your PC, in which case you may need to go to Options > About to re-enter your licence information if you find yourself on a trial or free version. Licence key entry tips here if needed: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Mike7036 Posted January 31, 2022 Author Share Posted January 31, 2022 Thank you much! Nailed it with the manual download since CCleaner wasn't up enough for auto-update to work! Link to comment Share on other sites More sharing options...
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