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Can't open more than 4 tabs now before FIREFOX crashes


Sonny65

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Since installing KAMO, I can't open more than 4 tabs before FIREFOX crashes, and only 3 if there's embedded video. Also I've noticed 3X the number of FIREFOX processes in my Task Manager; which is now pushed Memory & Disk usage to over 90% while on the net. Just having 1 tab open with twitter and 1 with Facebook, has crashed FIREFOX; which I'm also attributing to having embedded video running. It's not the ADV gifs since I have AdBlock-Plus & Facebook container add-ons installed. Did have a few issues with certain sites not allowing AdBlock or Facebook blocking software; but Not the entire system, and especially not FIREFOX. We can play email tag but I'd prefer that after the first email, someone remotes in and can see first hand what's going on. I've also blocked ALL of Windows 10 tracking, Advertising.and pop-ups (basically stripped it of all intrusive capabilities)

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  • 2 weeks later...
  • Admin

I would recommend getting in contact with our support team on this matter. You can do so via the Contact Us form located here: https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507 or by emailing support@ccleaner.com

Please send along the Kamo log file (ErrorLog_[date].txt) located in C:\Program Files (x86)\Kamo\Support\Log, as well as many of the following Kamo log files as you can, which are located in C:\Program Files (x86)\Kamo:

debug.log
install.log
lil.log
lilApp.log
lilAppInitialize.log
lilPrivacyAppInitialize.log

This will help us identify the cause of the issue that you're experiencing.

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  • 3 weeks later...

Just saw this message. My Win10 is x64 based; does that matter? Also included is a screenshot of "This PC". Which files do I need to copy & paste, and is it as simple as copy & paste?

BTW, when it crashed today I had these 4 tabs open:

1)  Youtube/Car Wizard/Six cars arrive for repairs in ONE day to the CAR WIZARD's shop! Each has a crazy story & repair!

2)  Yahoo/Yahoo Mail

3) Twitter/Notifications

4) Mozilla Support Forum

Network is at 5% CPU is at 9% Disk is between 16-36% but MEMORY is again at 93%!

Also got a WINDOWS OS CAUTION BOX stating; "Severely Low Memory! ....". Not sure what else was written in the box since it crashed  right away. I heard the Bing, saw the box pop on screen then it suddenly crashed within .5 seconds.

My_Win10_x64.png

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  • Moderators

Are you using 32bit Firefox?

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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