Piet Veldt Posted December 13, 2021 Share Posted December 13, 2021 Before, after cleansing with CCleaner, when i opened pages in my browser, they asked the 'cookie question' and i had to login again in my member pages. This doesn't happen anymore and i wonder why. Has anything changed? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted December 13, 2021 Moderators Share Posted December 13, 2021 From some other questions this week it looks possible/probable that Chrome has changed where it stores some of that information. Chrome did get an update last week. If that's the case then CCleaner now has to play catch up to clean those new locations. It does happen that browsers change things, and then everyone else has to catch up with what they have changed. Seems to happen more and more often these days. (eg. Doesn't affect Chrome, but last month Firefox released a new edition which can be downloaded from the Microsoft Store, to do that the MS Store edition uses different storage locations than the standard Firefox. So now CCleaner needs to be updated so that it will clean both Firefox editions no matter which one you are using). There should be a new update to CCleaner soon (later this week?) so any changes needed for Chrome (and any for Firefox) may be included in that. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Piet Veldt Posted December 14, 2021 Author Share Posted December 14, 2021 Thanks Nukecad. I'll try to be patient. In the meantime I won't use Chrome. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted December 14, 2021 Moderators Share Posted December 14, 2021 If when the next CCleaner update comes it doesn't solve your problem then please come back to us, or you could email support@ccleaner.com for their help. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Moderators nukecad Posted December 14, 2021 Moderators Share Posted December 14, 2021 CCleaner 5.88 is now available. I don't have Chrome so can't see if changes have been made? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
alessiomagliozzi Posted December 15, 2021 Share Posted December 15, 2021 20 hours ago, nukecad said: CCleaner 5.88 is now available. I don't have Chrome so can't see if changes have been made? I have the same issue with the CCleaner 5.88 update. I ask to program engineering Link to comment Share on other sites More sharing options...
Moderators nukecad Posted December 15, 2021 Moderators Share Posted December 15, 2021 Make sure that you have checked that you are not letting background apps run, and that your Chrome is not synced. If you have set/allowed either of those then CCleaner cannot clean Chrome, or it will clean it from your machine but the info will get synced straight back from the cloud. See these:https://support.piriform.com/hc/en-us/articles/204210674-Why-is-Chrome-cleaning-being-skipped-#change-chrome-s-settings-to-let-ccleaner-clean--0-2https://silicophilic.com/ccleaner-not-cleaning-google-chrome/ Once you have checked those then if the issue still persists it indiates that something has indeed changed in Chrome. TBH I suspect that Chrome is now storing cookies in a different way, ie. in 'cookie-jars' with a seperate jar for each website. It's a security measure. If so that means that they will no longer be where CCleaner expects them to be, (and so CCleaner will need to be changed). Firefox started doing that a couple of months ago and CCleaner had to be changed to clean the new Firefox locations, it was only a matter of time until Chrome (and other browsers) followed suit. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Unbeliever Posted March 19, 2022 Share Posted March 19, 2022 Hello, New here. I've started a 14 trial of CCleaner professional and my even tough Smart Cleaning is set for all browsers it doesn't works on Chrome. Any suggestions? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 19, 2022 Moderators Share Posted March 19, 2022 Can you elaborate on what isn't working? A screenshot of your Smart Cleaning window may help us to spot any setting issues. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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