Cookie cleaning not working properly in Chrome

[Hmm]

CC version 5.87.9306, Chrome x64 96.0.4664.93 — Windows 10 Pro.

Reddit, Yahoo, and many more no longer recognized and remain on my PC. 

[Guest Andrei CCleaner]

Heya @Hmm please send us your debug logs to our team in an email at support@ccleaner.com to they could investigate your issue:

To get that log file:

1. Open the "Run" dialog in Windows (On the keyboard, hold/release the Windows () and "R" keys simultaneously)
2. Type: CCleaner.exe /debug > click OK
3. When CCleaner opens, use the program to replicate the problem you are reporting
4. Close out of CCleaner

 

Afterwards, a log file will be generated in the C:\Program Files\CCleaner folder and it will be named in the format of "CCleaner_[version]_[date]_[time].log". Please send this file to us.

 

[Hmm]

10 hours ago, Andrei CCleaner said:

Heya @Hmm please send us your debug logs to our team in an email at support@ccleaner.com to they could investigate your issue:

To get that log file:

1. Open the "Run" dialog in Windows (On the keyboard, hold/release the Windows () and "R" keys simultaneously)
2. Type: CCleaner.exe /debug > click OK
3. When CCleaner opens, use the program to replicate the problem you are reporting
4. Close out of CCleaner

 

Afterwards, a log file will be generated in the C:\Program Files\CCleaner folder and it will be named in the format of "CCleaner_[version]_[date]_[time].log". Please send this file to us.

 

My Ccleaner is installed on my D drive. I don't know how to do this  from there.

Perhaps add a feature to CCleaner to send/create debug files?

[Nergal]

Just replace  C:\Program Files\CCleaner with the location of your ccleaner

[Hmm]

I received a cryptic response from the Admin. I sent the log file by PM but he replied back to send my emai. However, I'm not a mind reader. He didn't tell me the email address. This is exactly why we have issues with Ccleaner, these folks have a different mindset than most people #frustrating

[Hmm]

Another thread here on the same issue: 

 

[nukecad]

And the email address to use has been given to you there - support@ccleaner.com

PS. If you have an issue you should keep it in one thread, spreading it over multiple threads just gets confusing as nobody (including yourself) can easily keep track of what answers you may have already been given.

[Hmm]

15 minutes ago, nukecad said:

And the email address to use has been given to you there - support@ccleaner.com

PS. If you have an issue you should keep it in one thread, spreading it over multiple threads just gets confusing as nobody (including yourself) can easily keep track of what answers you may have already been given.

Thanks.

Normally I would keep it to one thread. But given how the other thread has more traction and the degree of ineptitude from CCleaner, I felt it necessary to post in multiple places for archival purposes.

Anyway, I have uninstalled CCleaner as it's now useless to me. You folks are remaining silent (as usual). What a terrible business model and work ethic CCleaner has.