BramvanSchagen Posted November 30, 2021 Share Posted November 30, 2021 (edited) Hi, bought today a new license, but it is not merged with my previous one. please help ? Edited November 30, 2021 by BramvanSchagen Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 30, 2021 Moderators Share Posted November 30, 2021 The licence merging robot runs automatically twice a day, so it may take a little while to show up that the remaining time has been added to the new licence. There two exceptions to it happening automatically though: If you used a different email address when purchasing the new licence, or If you had more than 90 days left on the old licence. In either of those cases it is assumed you wanted another licence, so they aren't automatically merged and if you do want that you have to ask support to do it manually. If it doesn't happen automatically by tomorrow then email support@ccleaner.com and ask them to merge the two licences. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
BramvanSchagen Posted December 1, 2021 Author Share Posted December 1, 2021 Yes, thanks :) Link to comment Share on other sites More sharing options...
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