Crash

[johnp57]

Description
Faulting Application Path:    C:\Program Files\CCleaner\CCleaner64.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    CCleaner64.exe
Application Version:    5.87.0.9306
Application Timestamp:    618e5dad
Fault Module Name:    CCleaner64.exe
Fault Module Version:    5.87.0.9306
Fault Module Timestamp:    618e5dad
Exception Code:    c000041d
Exception Offset:    0000000000c3173f
OS Version:    10.0.19043.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    4a5e
Additional Information 2:    4a5ef2e917037b0945683200640729b8
Additional Information 3:    67ab
Additional Information 4:    67abb09c5f3917b34be94fd74e8c5835

Extra information about the problem
Bucket ID:    3a8709a842093ac2245286ef14e136f0 (1464381190254442224)

 

[redwolfe_98]

are you running windows 11? some bugs in windows 11 are known to cause apps to crash, and, sometimes, other issues:

https://www.windowslatest.com/2021/11/22/microsoft-rushes-out-fix-for-windows-11-bug-crashing-random-apps/

the latest cumulative update for windows 11 supposedly helps to mitigate some of the bugs in windows 11:

https://www.windowslatest.com/2021/11/23/windows-11-kb5007262-released-heres-what-new-and-improved/

https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21h2

[redwolfe_98]

from the first "windowslatest" article, above, "microsoft recommends users reinstall their apps if the apps are crashing."

so, to resolve the problem, try uninstalling ccleaner and then reinstalling it, as well as installing the latest windows 11 cumulative update, if you are running windows 11. (install the latest windows 10 cumulative update, if you are running windows 10)